Customer Experience Manager
7 days ago
We are seeking highly skilled Customer Service Executives to deliver exceptional customer experiences in our Volvo branch, inspiring customers about our products and services.
- A competitive annual salary of £27,500 is on offer, commensurate with experience and qualifications, based on the estimated cost of living in Inverness.
- The role involves delivering outstanding service quality, ensuring seamless customer interactions and driving sales growth through effective communication and problem-solving skills.
The successful candidate will have the opportunity to work in a dynamic environment, develop their skills, and grow professionally within our team.
Key Responsibilities• Delivering personalized customer experiences that meet and exceed expectations
• Responding to customer inquiries, resolving issues efficiently, and providing solutions-oriented support
• Collaborating with colleagues to achieve sales targets and drive business growth
• Maintaining accurate records and reporting performance metrics to inform business decisions
,Company BenefitsWe offer a range of benefits designed to support your well-being and career development:
- 33 days' holiday allowance per annum
- Generous retail discounts
- Private healthcare
- Simplified health insurance providing access to a 24/7 GP service and reimbursement for medical and dental treatments
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