Assistant Manager

3 weeks ago


Inverness, Highland, United Kingdom Hollywood Bowl Full time
Customer Experience Assistant Manager

We are seeking a highly motivated and experienced Assistant Manager to join our team at Hollywood Bowl Group. As a key member of the management team, you will be responsible for delivering exceptional customer service, leading a large team, and driving centre goals and financial targets.

The role offers a range of benefits, including:

  • A competitive salary of £32,000 - £42,000 per annum, plus additional pay for extra shifts worked
  • A 40-hour contract, with opportunities to work nights and weekends
  • 50% off food when working
  • An optional pension plan
  • 28 days holiday, plus additional days with length of service
  • Access to the Centre Manager in Training programme and apprenticeships
  • Free games vouchers every month
  • A 30% discount on food and drink for you and up to five friends
  • Access to the Employee Assistance Programme (EAP) and Mental Health First Aiders
  • The opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our charity partner upon completion of induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
About the Team

At Hollywood Bowl Group, we pride ourselves on delivering exceptional customer service and creating a welcoming and inclusive environment for all our customers. As an Assistant Manager, you will be responsible for leading a large team and ensuring that our high standards are maintained throughout the centre.

Key Responsibilities
  • Coaching and mentoring the team
  • Running an exceptional operation front-of-house
  • Supporting the General Manager back-of-house
  • Ensuring the centre has the best standards and service in the industry
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, with 74 centres across the UK and 13 centres in Canada. We value diversity and inclusion and are committed to creating a working environment that promotes equal opportunities.



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