Customer Experience Lead
1 month ago
Huws Gray Group is a leading building materials supplier, and we're looking for a talented CUSTOMER EXPERIENCE LEAD to join our team in Inverness.
This exciting opportunity involves working a standard Monday-Friday schedule, with every Saturday 8AM-12PM (alternate Mondays off). As a key member of our team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.
Your key responsibilities will include:
- Developing and implementing strategies to enhance customer satisfaction and loyalty
- Providing expert advice and support to customers to ensure they find the right products for their needs
- Fostering business opportunities through strategic customer networking and relationship-building
- Collaborating with cross-functional teams to optimize store operations and improve overall performance
In exchange for your skills and experience, we offer a competitive commission scheme, 23 days annual leave, a contributory pension scheme, company-funded Life Assurance, and training programs for career progression. Estimated salary: £55,000 - £65,000 per annum, based on experience and qualifications.
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Customer Experience Evaluators Wanted
3 weeks ago
Inverness, Highland, United Kingdom Customer Perceptions Ltd Full timeAbout the RoleAs a Mystery Shopper with Customer Perceptions Ltd, you will be responsible for observing and assessing customer interactions at various retail locations. Your findings will help us evaluate the quality of service provided by our clients.To succeed in this role, you will need good observational skills, strong communication skills, and the...
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Retail Experience Collector
1 week ago
Inverness, Highland, United Kingdom Customer Perceptions Ltd Full timeCustomer Perceptions Ltd is recruiting Mystery Shoppers for various locations throughout Scotland.This position offers flexible working hours and a competitive hourly rate of approximately £24, based on our shop-by-shop fee structure.To succeed as a Mystery Shopper, you will need:Excellent observation skillsThe ability to identify outstanding customer...
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Customer Experience Specialist
5 days ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeJob Summary:We're seeking a Customer Service Executive to deliver an exceptional customer experience at our Inverness Peugeot branch. As part of our team, you'll help customers find their perfect vehicle and provide excellent service throughout the sales process.About Us:A leading automotive retailer, Arnold Clark offers a wide range of vehicles and...
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Customer Experience Manager
1 week ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to join our Hyundai branch in Inverness.Job DescriptionThis role involves working closely with customers, providing exceptional service and ensuring their vehicles receive the best possible care.Responsibilities:Provide top-notch customer service, addressing all queries and concerns promptly and...
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Customer Experience Advisor
3 days ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Advisor to join our team at DFS Furniture Ltd.In this role, you will play a critical part in driving sales growth, delivering exceptional customer service, and building strong relationships with customers.We estimate that the annual salary for this role is around £27,000 -...
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Customer Experience Specialist
3 days ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeRole Summary:We are seeking an experienced Retail Sales Advisor to join our team at DFS Furniture Ltd. As a key contributor to our sales success, you will be responsible for delivering outstanding customer experiences, achieving sales targets, and promoting our products.Key Accountabilities:To provide expert product knowledge, answering customer questions...
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Customer Experience Director
1 month ago
Inverness, Highland, United Kingdom KFC UK Full timeJob Description:We are seeking an experienced Restaurant Operation Manager to join our team at KFC UK. As a key member of our team, you will be responsible for leading our restaurant teams to deliver exceptional customer experiences.About the Role:This is a unique opportunity to develop your leadership skills and work with a talented team to drive business...
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Customer Experience Specialist
5 days ago
Inverness, Highland, United Kingdom The Reach Full time**About Us**The Lighthouse Hotel Management is a leading hospitality brand that prides itself on delivering exceptional guest experiences.We are committed to providing our guests with a world-class experience, and we're looking for talented individuals to join our team as Food and Beverage Assistants.**Responsibilities**Provide exceptional customer service...
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Customer Experience Ambassador
4 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeWe're seeking a talented Customer Service Executive to deliver exceptional customer experiences in our Volvo branch. This role is an excellent opportunity to make a lasting impression on our customers and help them fall in love with our products.About the RoleAs a Customer Service Executive, you will be responsible for creating personalized experiences that...
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Customer Experience Specialist
5 days ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeJob OverviewWe are seeking a skilled and passionate individual to join our team as a Customer Experience Specialist at DFS Furniture Ltd. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and guiding customers to find the perfect furniture for their homes.The ideal candidate will have excellent...
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Customer Experience Specialist
2 weeks ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeJob OverviewAs a Customer Experience Specialist at DFS Furniture Ltd, you will play a key role in delivering an exceptional customer experience. You will be responsible for greeting customers, answering questions, and helping them navigate our extensive range of home furnishings.You will work closely with colleagues to ensure seamless service delivery and...
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Customer Experience Specialist
2 weeks ago
Inverness, Highland, United Kingdom McDonald's United Kingdom Full timeMcDonald's United Kingdom - Customer Experience Specialist">About This OpportunityThis is an exciting opportunity to join our team as a Customer Experience Specialist. As a key member of our crew, you will be responsible for delivering exceptional customer experiences, including preparing food, operating the till, and ensuring customer...
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Customer Experience Specialist
3 days ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeCustomer Service ExecutiveWe're currently seeking exceptional individuals to create an outstanding customer experience in our Volvo branch and help customers develop a passion for our products.Why choose us?Competitive Salary: £40,000 - £60,000 per annum (dependent on experience)Generous Retail Discounts: Take advantage of exclusive discounts on new...
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Customer Experience Consultant
3 weeks ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeAbout the RoleWe are looking for a Customer Experience Consultant to deliver exceptional customer service and drive sales growth at DFS Furniture Ltd. The successful candidate will have a passion for delivering outstanding customer experiences and a keen eye for detail.Salary: £26,500 - £32,000 per annum, depending on experience.Key ResponsibilitiesDevelop...
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Customer Experience Advisor
2 weeks ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeKey ResponsibilitiesThe ideal candidate for this Customer Experience Advisor role will possess excellent communication skills, a passion for customer service, and a strong ability to build rapport with customers.You will provide personalized product recommendations, handle customer inquiries, and resolve any issues that may arise during the sales process.
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Customer Experience Advisor
5 days ago
Inverness, Highland, United Kingdom Thrifty Car & Van Rental Full timeWhat We're Looking ForWe are looking for a highly motivated and customer-focused individual to join our team as a Rental Agent.In this role, you will be responsible for assisting customers with their rental needs and providing an exceptional customer experience.Our estimated salary for this role is between £18,000 and £22,000 per year, depending on...
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Customer Experience Consultant
3 days ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeService AdvisorWelcome to Arnold Clark, where we're passionate about delivering exceptional customer experiences! We're seeking a skilled Service Advisor to join our team in Inverness, helping us maintain our high standards of service excellence.About the Role:This is a fantastic opportunity to join a dynamic team and take ownership of delivering top-notch...
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Customer Experience Advisor
3 days ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeYour RoleAs a Customer Experience Advisor at DFS Furniture Ltd, youll play a vital role in ensuring every customer leaves our store feeling satisfied and happy.Youll be responsible for answering customer queries, handling sales, and maintaining a high level of customer satisfaction.We offer a salary of £27,000 - £33,000 per annum, plus benefits including...
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Customer Experience Ambassador
4 weeks ago
Inverness, Highland, United Kingdom Rituals Full time**Welcome to Rituals:**We are a dynamic and fast-paced luxury retail brand that values innovation, inclusivity, and exceptional customer experience. As a Rituals Advisor, you will be part of a close-knit team that works together to deliver outstanding results and build strong relationships with our customers.**Salary & Benefits:**The estimated annual salary...
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Customer Experience Manager
1 week ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeJob OverviewWe are seeking highly skilled Customer Service Executives to deliver exceptional customer experiences in our Volvo branch, inspiring customers about our products and services.A competitive annual salary of £27,500 is on offer, commensurate with experience and qualifications, based on the estimated cost of living in Inverness.The role involves...