Customer Experience Ambassador

2 days ago


Inverness, Highland, United Kingdom Rituals Full time

**Welcome to Rituals:**

We are a dynamic and fast-paced luxury retail brand that values innovation, inclusivity, and exceptional customer experience. As a Rituals Advisor, you will be part of a close-knit team that works together to deliver outstanding results and build strong relationships with our customers.

**Salary & Benefits:**

The estimated annual salary for this position is $58,000 - $68,000, depending on location and experience. In addition to a competitive salary, you will also receive a quarterly product allowance of 30% off our products, as well as opportunities to develop your skills through training sessions and courses.

**Job Description:**

We are looking for an experienced sales professional who can embody the Rituals spirit and deliver exceptional customer service. As a Rituals Advisor, you will be responsible for engaging with customers, building rapport, and making personalized recommendations on our products. You will work collaboratively with our store team to achieve sales targets and create memorable customer experiences.

**Required Skills & Qualifications:**

  • Relevant experience in a similar position within retail or hospitality
  • Customer-service mentality and team-player's work ethic
  • Decision-making and problem-solving skills
  • An eye for detail and organized approach

**Benefits:**

  • Competitive salary and performance-related bonus
  • Quarterly product allowance of 30% off our products
  • Opportunities to develop your skills through training sessions and courses


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