Customer Experience Ambassador

1 month ago


Inverness, Highland, United Kingdom DFS Furniture PLC Full time
Job Description
As a Retail Sales Advisor at DFS Furniture PLC, you will play a vital role in delivering exceptional customer experiences and driving sales success. Key responsibilities include building rapport with customers, conducting in-depth consultations, and developing strong relationships with internal stakeholders. You will also be responsible for staying up-to-date with product launches, promotions, and competitor activity.

Requirements
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Proven sales experience, preferably in a retail or sales-related field
- Excellent product knowledge and understanding of customer needs
- Ability to build strong relationships with internal stakeholders

Benefits Package
- Competitive hourly rate: £48 per hour
- Opportunities for growth and development within the company
- Comprehensive training program to enhance product knowledge and sales skills
- Exclusive discounts on DFS and Sofology products
- Enhanced leave packages, including maternity, paternity, shared parental, and adoption leave
- Paid volunteering day each year
- Employee Assistance Programme and discounted gym memberships
- Group Pension and Sharesave schemes
- Life Assurance and Company Sick Pay

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