Current jobs related to Customer Experience Liaison - Inverness, Highland - Arnold Clark

  • Customer Experience Evaluators Wanted

    4 weeks ago

    Inverness, Highland, United Kingdom Customer Perceptions Ltd Full time

    About the RoleAs a Mystery Shopper with Customer Perceptions Ltd, you will be responsible for observing and assessing customer interactions at various retail locations. Your findings will help us evaluate the quality of service provided by our clients.To succeed in this role, you will need good observational skills, strong communication skills, and the...

  • Retail Experience Collector

    2 weeks ago

    Inverness, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is recruiting Mystery Shoppers for various locations throughout Scotland.This position offers flexible working hours and a competitive hourly rate of approximately £24, based on our shop-by-shop fee structure.To succeed as a Mystery Shopper, you will need:Excellent observation skillsThe ability to identify outstanding customer...

  • Customer Service Observer

    3 days ago

    Inverness, Highland, United Kingdom Customer Perceptions Ltd Full time

    At Customer Perceptions Ltd, we are seeking skilled and observant individuals to join our Mystery Shopper team across all areas of Scotland.We offer flexible working hours to suit your needs. As a Mystery Shopper, you can earn an estimated hourly rate of £24 based on our per-shop fee structure.To excel in this role, you will require:Strong observational...

  • Customer Experience Lead

    19 hours ago

    Inverness, Highland, United Kingdom Sofology Full time

    We're seeking a Customer Experience Lead to join our team at Sofology, where you'll play a key role in ensuring every customer has an exceptional shopping experience.You'll work closely with our sales team to understand customer needs and preferences, using this insight to drive sales and improve customer satisfaction.Key responsibilities include:Coaching...

  • Customer Experience Ambassador

    1 month ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    We're seeking a talented Customer Service Executive to deliver exceptional customer experiences in our Volvo branch. This role is an excellent opportunity to make a lasting impression on our customers and help them fall in love with our products.About the RoleAs a Customer Service Executive, you will be responsible for creating personalized experiences that...

  • Customer Experience Lead

    1 month ago

    Inverness, Highland, United Kingdom Huws Gray Group. Full time

    About the Role: Customer Experience LeadHuws Gray Group is a leading building materials supplier, and we're looking for a talented CUSTOMER EXPERIENCE LEAD to join our team in Inverness.This exciting opportunity involves working a standard Monday-Friday schedule, with every Saturday 8AM-12PM (alternate Mondays off). As a key member of our team, you'll play a...

  • Customer Experience Specialist

    1 week ago

    Inverness, Highland, United Kingdom DFS Furniture Ltd Full time

    Job OverviewWe are seeking a skilled and passionate individual to join our team as a Customer Experience Specialist at DFS Furniture Ltd. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and guiding customers to find the perfect furniture for their homes.The ideal candidate will have excellent...

  • Customer Experience Specialist

    3 weeks ago

    Inverness, Highland, United Kingdom DFS Furniture Ltd Full time

    Job OverviewAs a Customer Experience Specialist at DFS Furniture Ltd, you will play a key role in delivering an exceptional customer experience. You will be responsible for greeting customers, answering questions, and helping them navigate our extensive range of home furnishings.You will work closely with colleagues to ensure seamless service delivery and...

  • Customer Experience Specialist

    3 weeks ago

    Inverness, Highland, United Kingdom McDonald's United Kingdom Full time

    McDonald's United Kingdom - Customer Experience Specialist">About This OpportunityThis is an exciting opportunity to join our team as a Customer Experience Specialist. As a key member of our crew, you will be responsible for delivering exceptional customer experiences, including preparing food, operating the till, and ensuring customer...

  • Customer Experience Specialist

    1 week ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    Customer Service ExecutiveWe're currently seeking exceptional individuals to create an outstanding customer experience in our Volvo branch and help customers develop a passion for our products.Why choose us?Competitive Salary: £40,000 - £60,000 per annum (dependent on experience)Generous Retail Discounts: Take advantage of exclusive discounts on new...

  • Customer Experience Advisor

    3 weeks ago

    Inverness, Highland, United Kingdom DFS Furniture Ltd Full time

    Key ResponsibilitiesThe ideal candidate for this Customer Experience Advisor role will possess excellent communication skills, a passion for customer service, and a strong ability to build rapport with customers.You will provide personalized product recommendations, handle customer inquiries, and resolve any issues that may arise during the sales process.

  • Customer Experience Consultant

    3 weeks ago

    Inverness, Highland, United Kingdom DFS Furniture Ltd Full time

    About the RoleWe are looking for a Customer Experience Consultant to deliver exceptional customer service and drive sales growth at DFS Furniture Ltd. The successful candidate will have a passion for delivering outstanding customer experiences and a keen eye for detail.Salary: £26,500 - £32,000 per annum, depending on experience.Key ResponsibilitiesDevelop...

  • Customer Experience Advisor

    1 week ago

    Inverness, Highland, United Kingdom Thrifty Car & Van Rental Full time

    What We're Looking ForWe are looking for a highly motivated and customer-focused individual to join our team as a Rental Agent.In this role, you will be responsible for assisting customers with their rental needs and providing an exceptional customer experience.Our estimated salary for this role is between £18,000 and £22,000 per year, depending on...

  • Customer Experience Specialist

    1 week ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    Job Summary:We're seeking a Customer Service Executive to deliver an exceptional customer experience at our Inverness Peugeot branch. As part of our team, you'll help customers find their perfect vehicle and provide excellent service throughout the sales process.About Us:A leading automotive retailer, Arnold Clark offers a wide range of vehicles and...

  • Customer Experience Consultant

    1 week ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    Service AdvisorWelcome to Arnold Clark, where we're passionate about delivering exceptional customer experiences! We're seeking a skilled Service Advisor to join our team in Inverness, helping us maintain our high standards of service excellence.About the Role:This is a fantastic opportunity to join a dynamic team and take ownership of delivering top-notch...

  • Customer Experience Advisor

    1 week ago

    Inverness, Highland, United Kingdom DFS Furniture Ltd Full time

    Your RoleAs a Customer Experience Advisor at DFS Furniture Ltd, youll play a vital role in ensuring every customer leaves our store feeling satisfied and happy.Youll be responsible for answering customer queries, handling sales, and maintaining a high level of customer satisfaction.We offer a salary of £27,000 - £33,000 per annum, plus benefits including...

  • Customer Experience Ambassador

    1 month ago

    Inverness, Highland, United Kingdom Rituals Full time

    **Welcome to Rituals:**We are a dynamic and fast-paced luxury retail brand that values innovation, inclusivity, and exceptional customer experience. As a Rituals Advisor, you will be part of a close-knit team that works together to deliver outstanding results and build strong relationships with our customers.**Salary & Benefits:**The estimated annual salary...

  • Customer Experience Manager

    2 weeks ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    Job OverviewWe are seeking highly skilled Customer Service Executives to deliver exceptional customer experiences in our Volvo branch, inspiring customers about our products and services.A competitive annual salary of £27,500 is on offer, commensurate with experience and qualifications, based on the estimated cost of living in Inverness.The role involves...

  • Customer Experience Manager

    2 weeks ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to join our Hyundai branch in Inverness.Job DescriptionThis role involves working closely with customers, providing exceptional service and ensuring their vehicles receive the best possible care.Responsibilities:Provide top-notch customer service, addressing all queries and concerns promptly and...

  • Customer Experience Coordinator

    3 weeks ago

    Inverness, Highland, United Kingdom Hawco Group Full time

    Hawco Group is a family-owned car retailer with over 65 years' experience delivering excellent service to motorists in the north of Scotland.We are seeking a skilled Sales and Support Specialist to join our team. As a key member of our sales department, you will play a vital role in ensuring seamless handover processes for new and used vehicles.The...

Customer Experience Liaison

1 month ago

Inverness, Highland, United Kingdom Arnold Clark Full time
The Ideal Candidate
We're looking for someone with a passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner. You'll need demonstrable computer literacy and knowledge of IT systems and applications, as well as strong communication and influencing skills to explain complex information accurately and concisely to our customers.
Your Responsibilities
  • Delivering exceptional customer experiences through effective communication and problem-solving.
  • Managing customer queries and resolving issues in a timely and professional manner.
  • Maintaining accurate customer records and updating our database accordingly.
  • Upselling aftersales products and services to customers, where relevant.
  • Working collaboratively with our workshop and bodyshop teams to ensure smooth delivery of service and vehicle repair work.