Customer Experience Liaison

1 day ago


Inverness, Highland, United Kingdom Arnold Clark Full time
The Ideal Candidate
We're looking for someone with a passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner. You'll need demonstrable computer literacy and knowledge of IT systems and applications, as well as strong communication and influencing skills to explain complex information accurately and concisely to our customers.
Your Responsibilities
  • Delivering exceptional customer experiences through effective communication and problem-solving.
  • Managing customer queries and resolving issues in a timely and professional manner.
  • Maintaining accurate customer records and updating our database accordingly.
  • Upselling aftersales products and services to customers, where relevant.
  • Working collaboratively with our workshop and bodyshop teams to ensure smooth delivery of service and vehicle repair work.


  • Inverness, Highland, United Kingdom Search Full time

    Job Summary: We are seeking a skilled and empathetic Customer Service Liaison to join our team at Search. The successful candidate will be responsible for delivering exceptional customer support through comprehensive assessments and aftercare.Key Responsibilities:- Resolve customer enquiries in a timely and satisfactory manner- Provide high levels of...


  • Inverness, Highland, United Kingdom Arnold Clark. Full time

    Customer Service ExecutiveWe're looking for a dedicated and passionate individual to join our team as a Customer Service Executive. As the face of our company, you'll play a vital role in creating a positive customer experience and delivering exceptional service.What We Offer33 days' holiday allowance with room to growGenerous retail discountsPrivate...


  • Inverness, Highland, United Kingdom Arnold Clark Full time

    We are seeking a highly skilled Customer Experience Coordinator to join our team at Arnold Clark in Inverness.About the RoleThis exciting opportunity will involve delivering exceptional customer experiences, handling customer requirements, and maintaining accurate customer records.Provide professional service and repair support to customers.Liaise with the...


  • Inverness, Highland, United Kingdom Huws Gray Group. Full time

    About the Role: Customer Experience LeadHuws Gray Group is a leading building materials supplier, and we're looking for a talented CUSTOMER EXPERIENCE LEAD to join our team in Inverness.This exciting opportunity involves working a standard Monday-Friday schedule, with every Saturday 8AM-12PM (alternate Mondays off). As a key member of our team, you'll play a...


  • Inverness, Highland, United Kingdom JD Sports Full time

    We are seeking an enthusiastic Part-time Customer Experience Ambassador to play a vital role in delivering exceptional customer experiences for our customers.With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.Key DetailsPart Time Customer Experience...


  • Inverness, Highland, United Kingdom Arnold Clark Group Full time

    This role offers an exciting opportunity to become a Customer Experience Specialist at our Mercedes-Benz branch, with an estimated £30,000 - £35,000 salary per year. Your key responsibilities will include delivering exceptional customer experiences.Company overview:Our company provides excellent working conditions for its employees.Salary:An estimated...


  • Inverness, Highland, United Kingdom AkzoNobel Full time

    About Us">AkzoNobel is a leading paints company that has been inventing the future for over two centuries. We pride ourselves on doing things differently, fostering success with a remarkable benefits package and the training needed for career progression. As a Sales Assistant, you will be part of our team that provides a memorable customer experience to...


  • Inverness, Highland, United Kingdom Virgin Media O2 Full time

    Key Responsibilities:As a Customer Experience Specialist at Virgin Media O2, you will be required to deliver outstanding in-store performance and customer care. This includes working together with your team to meet your store’s wider goals, while promoting our products, services, and brand.Main Objectives:Become an expert in all things O2, consistently...


  • Inverness, Highland, United Kingdom KFC UK Full time

    Job Description:We are seeking an experienced Restaurant Operation Manager to join our team at KFC UK. As a key member of our team, you will be responsible for leading our restaurant teams to deliver exceptional customer experiences.About the Role:This is a unique opportunity to develop your leadership skills and work with a talented team to drive business...


  • Inverness, Highland, United Kingdom DFS Furniture PLC Full time

    Job DescriptionAs a Retail Sales Advisor at DFS Furniture PLC, you will play a vital role in delivering exceptional customer experiences and driving sales success. Key responsibilities include building rapport with customers, conducting in-depth consultations, and developing strong relationships with internal stakeholders. You will also be responsible for...


  • Inverness, Highland, United Kingdom NHS Highland Full time

    Discharge Support Liaison Nurse OpportunityWe are seeking a skilled and experienced nurse to join our Discharge Support Team at Raigmore Hospital. The successful candidate will play a key role in ensuring efficient patient flow from the acute hospital.As a Discharge Support Liaison Nurse, you will work closely with multidisciplinary teams to provide...


  • Inverness, Highland, United Kingdom Mears Full time

    About UsMears Group is a Disability Confident employer that recognises our people as our greatest asset. We hire individuality, valuing everyone as unique and ensuring equal access to opportunities for all.The Role:We are seeking a highly skilled Customer Care Coordinator to join our Afghanistan Resettlement Associated Project Transit sites team. The...


  • Inverness, Highland, United Kingdom Sparscotland Full time

    We are seeking a skilled Sales and Customer Experience Specialist to enhance our customers' shopping experience at Sparscotland.This role comes with a salary of approximately £26,500 per year, offering flexibility and opportunities for advancement within the company.About the Role:The ideal candidate will have excellent communication skills, a passion for...


  • Inverness, Highland, United Kingdom DCK Group Full time

    About the RoleThis part-time Sales and Customer Experience Representative position is an exciting opportunity to join the DCK Group in Inverness. As a Retail Assistant, you will play a crucial role in delivering exceptional customer experiences and driving sales within our retail stores.Key Responsibilities:Maintain visual merchandising standards and ensure...


  • Inverness, Highland, United Kingdom NEXT Full time

    Job Description:We are looking for a passionate and customer-focused Sales Assistant who is keen to learn and grow with us. In this role, you'll have the opportunity to work in a fast-paced environment, multitasking effectively and providing a unique shopping experience for our customers.You will combine your product knowledge with excellent communication...


  • Inverness, Highland, United Kingdom NHS Highland Full time

    Discharge Support Liaison Nurse RoleThe Discharge Support Liaison Nurse will play a crucial part in the efficient patient flow from the acute hospital. This role requires a motivated and experienced individual who can work effectively in a dynamic team environment.Key ResponsibilitiesSupport complex patient journeysDevelop effective communication...


  • Inverness, Highland, United Kingdom EG Group Full time

    KFC is an exciting place to work, where you can bring your originality to the table and make every shift high-flying and high-frying!We are seeking a Finger Lickin' Good Chicken Crew Member to join our team in Inverness. As a key member of our team, you will be responsible for preparing food, cleaning, communicating with colleagues, and maintaining food...

  • Dispensary Associate

    1 month ago


    Inverness, Highland, United Kingdom Trulieve Full time

    Job Summary:The Dispensary Associate is a critical role at Trulieve, responsible for delivering exceptional customer experiences and providing expert guidance on our cannabis products. As a Dispensary Associate, you will be the face of our brand, working closely with customers to understand their needs and preferences. Your primary function will be to...


  • Inverness, Highland, United Kingdom Aramark Full time

    About the RoleWe are looking for a Customer Experience Associate to join our team at Loch & Larder, Eastgate Shopping Centre in Inverness. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that all customers have a great time with us.Key ResponsibilitiesYour main responsibilities will...


  • Inverness, Highland, United Kingdom Sofology Full time

    About SofologyWe're a courageous brand that celebrates diversity and inclusion, offering a culture of belonging. At Sofology, we understand the importance of creating unforgettable customer experiences.Role OverviewThis is an exciting opportunity to join our team as a Customer Experience Specialist - Sofology Sales. As a key member of our sales team, you'll...