Customer Experience Manager
4 days ago
We are currently recruiting for a new Service Advisor to join our Hyundai branch in Inverness.
Job DescriptionThis role involves working closely with customers, providing exceptional service and ensuring their vehicles receive the best possible care.
Responsibilities:- Provide top-notch customer service, addressing all queries and concerns promptly and professionally.
- Collaborate with the sales team to ensure seamless handovers and provide a smooth customer experience.
- Maintain accurate records of customer interactions, including feedback and complaints.
The estimated salary for this role is £32,000 - £42,000 per annum, depending on experience. We also offer a range of benefits, including:
- 33 days' holiday allowance (plus bank holidays)
- Generous retail discounts
- Private healthcare
- Simplyhealth scheme
- Pension scheme
- Maternity and paternity packages
Arnold Clark is a leading automotive retailer, committed to delivering exceptional customer experiences across our dealerships in the UK.
RequirementsTo be successful in this role, you will need:
- A strong background in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
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