Customer Experience Director

1 month ago


Inverness, Highland, United Kingdom KFC UK Full time

Job Description:

We are seeking an experienced Restaurant Operation Manager to join our team at KFC UK. As a key member of our team, you will be responsible for leading our restaurant teams to deliver exceptional customer experiences.

About the Role:

This is a unique opportunity to develop your leadership skills and work with a talented team to drive business growth. As Restaurant Operation Manager, you will be responsible for:

  • Coaching and Developing Team Members: Identify areas for improvement and develop training programs to enhance team performance.
  • Inventory Management: Oversee inventory management to ensure accurate ordering and minimize waste.
  • Customer Service: Develop and implement strategies to improve customer satisfaction.

Requirements:

  • Proven experience in a similar leadership role
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary range of £30,000 - £40,000 per annum
  • A comprehensive benefits package


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