Medical Secretary Support Role

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

Job Summary

This is a 6-month fixed-term position within the Medical Secretarial Team at University Hospitals of North Midlands NHS Trust. The successful candidate will be responsible for providing administrative support to the team, including inpatient and outpatient waiting list management, appointment scheduling, and correspondence typing.

Main Duties

The post holder will be expected to:

  • Manage waiting lists and schedules for cancer, urgent, and routine patients in line with NHS wait times.
  • Handle telephone and other communications with sensitivity and confidentiality.
  • Deliver high standards of communication and typing.
  • Work closely with clinical, management, and administration teams to ensure the best possible care and experience for patients.
  • Support overall administration duties for an efficient and effective service.

About Us

University Hospitals of North Midlands NHS Trust is a leading healthcare provider in the North Midlands, serving around three million people. We are proud of our modern facilities, teaching, and research opportunities. Our employees make a valuable contribution to our organization, and we offer a range of development packages to support their growth and development.

Person Specification

The ideal candidate will have:

  • Administration qualifications and 5 or more GCSEs at A-C or equivalent.
  • 2 years of experience in an administration role.
  • Desirable: experience of managing wait lists and working as part of a team.

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