Support Secretary
1 week ago
Job Summary
The University Hospitals of North Midlands NHS Trust is seeking a highly skilled and organized Support Secretary to join their General Medicine Directorate team. As a Support Secretary, you will play a vital role in providing administrative support to the medical team, ensuring the smooth operation of the department.
Main Responsibilities
Retrieve and type clinic letters, utilizing digital dictation software to ensure accuracy and efficiency.
Understand and apply the RTT policy, ensuring compliance with trust guidelines.
Handle telephone and other communications with sensitivity and confidentiality, using personal judgment and acquired knowledge to assess each situation.
Exchange information with patients and carers, requiring tact and diplomacy, and communicate complicated information to other departments and external contacts.
Plan and organize your own time, prioritizing work for others, resolving conflicting diary appointments and schedules.
Liaise with the medical team and appointments department to arrange, cancel, or alter clinical commitments, ensuring patients' notes are requested and provided in a timely manner.
Develop office and secretarial practices to continually improve service delivery, utilizing a computer for a significant proportion of the day.
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to offer a wide range of development packages, ensuring everyone has the opportunity to fulfill their true potential.
We foster a culture of inclusion, providing equal opportunities for career development that are fair and transparent. Our employees are as important as our patients and the population we serve.
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Support Secretary
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesManage clinics, diaries, and...
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Support Secretary
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesManage clinics, diaries, and...
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