Support Secretary

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.

Key Responsibilities

  • Manage clinics, diaries, and meetings for our medical team
  • Retrieve and type clinic letters, ensuring accuracy and attention to detail
  • Apply and understand RTT policy, ensuring compliance and best practices
  • Handle telephone and other communications with sensitivity and confidentiality
  • Exchange information with patients and carers, requiring tact and diplomacy
  • Liaise with the medical team and appointments department to arrange, cancel, or alter clinical commitments
  • Develop office and secretarial practices to continually improve service delivery

Requirements

  • Good general education to include GCSE or equivalent in English and Mathematics
  • Relevant experience in a similar secretarial role within the NHS
  • Audio typing and experience working with medical terminology
  • Positive mindset in respect of supporting organisational change, learning, and continuous improvement
  • Effective interpersonal skills and consistently professional, compassionate approach

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to be a diverse and inclusive employer, fostering a culture where all staff feel valued and respected. We offer a range of development packages to ensure everyone has the opportunity to fulfill their true potential.

  • Support Secretary

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesProvide administrative...

  • Support Secretary

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesProvide administrative...

  • Support Secretary

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesProvide administrative...

  • Support Secretary

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesProvide administrative...

  • Support Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesManage clinics, diaries, and...

  • Support Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.Key ResponsibilitiesManage clinics, diaries, and...

  • Support Secretary

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the Role We are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department. Key Responsibilities Provide administrative...

  • Support Secretary

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the Role We are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department. Key Responsibilities Provide administrative...

  • Medical Secretary

    6 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    We are seeking an experienced Medical Secretary to provide administrative support to our Public Sector Client on a temporary basis. This role involves providing efficient secretarial support to consultants and other healthcare professionals, including audio/copy typing using medical terminology, producing letters on behalf of consultants, and maintaining...

  • Support Secretary

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job SummaryThe University Hospitals of North Midlands NHS Trust is seeking a highly skilled and organized Support Secretary to join their General Medicine Directorate team. As a Support Secretary, you will play a vital role in providing administrative support to the medical team, ensuring the smooth operation of the department.Main ResponsibilitiesRetrieve...

  • Medical Secretary

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Medical Secretary/Administration Support OfficerWe are seeking a highly organized and efficient Medical Secretary/Administration Support Officer to join our Histology office team at University Hospitals of North Midlands NHS Trust.Key Responsibilities:Provide administrative support to the Consultant Histopathologists, ensuring timely and accurate completion...

  • Medical Secretary

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Medical Secretary/Administration Support OfficerWe are seeking a highly organized and efficient Medical Secretary/Administration Support Officer to join our Histology office team at University Hospitals of North Midlands NHS Trust.Key Responsibilities:Provide administrative support to the Consultant Histopathologists, ensuring timely and accurate completion...

  • Medical Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Medical SecretaryAdecco is seeking an experienced Medical Secretary to provide administrative support to our Public Sector Client on a temporary basis.Key Responsibilities:Provide efficient secretarial support to consultants and other healthcare professionalsAudio/copy typing using medical terminologyProducing letters on behalf of consultantsBe...

  • Medical Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Medical SecretaryAdecco is seeking an experienced Medical Secretary to provide administrative support to our Public Sector Client on a temporary basis.Key Responsibilities:Provide efficient secretarial support to consultants and other healthcare professionalsAudio/copy typing using medical terminologyProducing letters on behalf of consultantsBe...

  • Medical Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Medical SecretaryAdecco is seeking an experienced Medical Secretary to provide administrative support to our Public Sector Client on a temporary basis.Key Responsibilities:Provide efficient secretarial support to consultants and other healthcare professionalsAudio/copy typing using medical terminologyProducing letters on behalf of consultantsBe...

  • Medical Secretary

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Medical SecretaryAdecco is seeking an experienced Medical Secretary to provide administrative support to our Public Sector Client on a temporary basis.Key Responsibilities:Provide efficient secretarial support to consultants and other healthcare professionalsAudio/copy typing using medical terminologyProducing letters on behalf of consultantsBe...

  • Medical Secretary Support Specialist

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleThis is a 6-month fixed-term position within the Medical Secretarial Team, supporting the delivery of a comprehensive administrative service. The successful candidate will be responsible for inpatient and outpatient waiting list management, in accordance with the Patient Access Policy. They will communicate appointments and admission-related...

  • Medical Secretary Support Specialist

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleThis is a 6-month fixed-term position within the Medical Secretarial Team, supporting the delivery of a comprehensive administrative service. The successful candidate will be responsible for inpatient and outpatient waiting list management, in accordance with the Patient Access Policy. They will communicate appointments and admission-related...

  • Medical Secretary

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Secretary to join our Urology secretarial team at the University Hospitals of North Midlands NHS Trust.The ideal candidate will have excellent communication skills, outstanding empathy and compassion, and the ability to use their own initiative.Responsibilities will include:Providing...

  • Medical Secretary Support Specialist

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleThis is a 6-month fixed-term position within the Medical Secretarial Team, supporting the delivery of a comprehensive administrative service. The successful candidate will be responsible for inpatient and outpatient waiting list management, in accordance with the Patient Access Policy. They will communicate appointments and admission-related...