Medical Secretary Support Specialist
5 days ago
About the Role
This is a 6-month fixed-term position within the Medical Secretarial Team, supporting the delivery of a comprehensive administrative service. The successful candidate will be responsible for inpatient and outpatient waiting list management, communicating appointments and admission-related information to patients and carers, and typing correspondence within performance targets.
Main Responsibilities
The post holder will be expected to:
- Exchange verbal and written information with patients, staff, and carers, requiring tact and diplomacy.
- Handle telephone and other communications with sensitivity and confidentiality.
- Schedule appointments and theatre lists for cancer, urgent, and routine patients, in line with NHS wait times.
- Work closely with Clinical, management, and administration teams to ensure the best possible care and experience is delivered to patients.
- Support overall administration duties required for an efficient and effective service.
About Us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to deliver high-quality care and are committed to being a diverse and inclusive employer. Our employees are valued and respected, and we offer a range of development packages to support their growth and development.
Person Specification
The ideal candidate will have:
- Administration qualifications and 5 or more GCSEs at A-C or equivalent.
- 2 years of experience in an administration role.
- Desirable: experience of managing wait lists and working as part of a team.
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