Helpdesk Service Provider

5 days ago


Manchester, United Kingdom Prospero Integrated Full time

Prospero Integrated is seeking a Technical Assistance Coordinator to join their growing team. As a Technical Support Team Member, you will be responsible for providing technical assistance to clients via phone calls in English and Spanish, troubleshooting issues, and resolving problems within a ticket management framework.

The ideal candidate will have a strong understanding of PC hardware configuration and Windows management, as well as excellent communication skills and a quality-centered approach. You will also be required to work effectively in a team environment and understand the facility of a remote support desk.

A competitive salary of £22,500 - £27,500 per annum, plus benefits, is available for the right candidate. If you are a detail-oriented individual with a passion for digital technology, we encourage you to apply.


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