Claims Support Professional
1 week ago
**About the Role:**
We are recruiting for a Customer Service Resolution Manager to work in our office in Huntingdon. As a Customer Service Resolution Manager, you will be responsible for investigating and understanding customer queries, forwarding them to the correct department for resolution.
Your key responsibilities will include:
- Investigating and understanding customer queries
- Forwarding customer queries to the correct department for resolution
- Diarising external requests to help complete tasks
- Taking ownership of your own caseload, managing claims from beginning to end using a diary system to review progression
The salary for this role is estimated at £27,800 per annum.
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