Hotel Operations Director

4 weeks ago


Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full time

About Us:

Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of beautifully landscaped grounds, 143 luxurious bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces hosting up to 250 guests, making it the perfect destination for business, pleasure, or wedding celebrations.

We're part of Cairn Group, a company with a rich legacy and a deep understanding of hospitality in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels across the UK, with a diverse mix of our own and global brands. Our team is at the heart of our success, and we're proud of our history – and where we're going.

We also have a strong track record of developing our people, with this role a proven stepping stone for aspiring General Managers.

About the Role:

As a key member of our leadership team, you will play a pivotal role in leading the operation and a team of over 150 people, driving the hotel's success and delivering exceptional results. Your key responsibilities will include:

  • Establishing clear performance goals and inspiring, leading, and coaching the team to deliver outstanding results.
  • Striving for operational excellence in everything we do.
  • Driving the highest standards of safety for our guests and the team.
  • Embedding and bringing to life our tools that drive the very best guest experience.

About You:

We're looking for an inspiring leader with a passion for hospitality, a proven track record in operations, and a desire to take the hotel to the next level. You will be:

  • A guest-centric individual who sees the journey through the eyes of the guest.
  • Innovative, creative, and excited by change.
  • A sociable character who your team will follow, yet also analytical, monitoring guest feedback, business volumes, and helping the GM/commercial team to capitalise on the right opportunities.
  • Effective in time management, organised, and comfortable working in a fast-paced environment.
  • An empathetic individual who builds the best relationships both with the team and our guests.
  • Resilient and able to keep calm and bounce back when things don't go to plan.

What's in it for You:

  • A competitive remuneration package.
  • Access to the company bonus scheme.
  • Pension.
  • Various ancillary benefits common to the hospitality industry.


  • Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full time

    About Us:Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of beautifully landscaped grounds, 143 luxurious bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces hosting up to 250 guests, making it the perfect destination for business, pleasure, or wedding celebrations.We're part of Cairn Group, a leading...


  • Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full time

    About Us:Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of beautifully landscaped grounds, 143 bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces hosting up to 250 guests. This makes it the perfect destination for business, pleasure, or wedding celebrations.We're part of Cairn Group, which means we...


  • Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full time

    About Us:Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of beautifully landscaped grounds, 143 bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces hosting up to 250 guests. This makes it the perfect destination for business, pleasure, or wedding celebrations.We're part of Cairn Group, which gives us a...


  • Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full time

    About Us:Redworth Hall Hotel, a 17th-century Jacobean Manor House with 26 acres of landscaped grounds, boasts 143 bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces accommodating up to 250 guests. This premier destination offers an ideal setting for business, pleasure, or wedding celebrations.We are part of Cairn Group, a leading...


  • Newton Aycliffe, Durham, United Kingdom Consult Full time

    HR Manager OpportunityConsult is seeking a talented HR Manager to shape strategies that align with our objectives, fostering a positive workplace culture and driving employee engagement across multiple sites.This role will involve working closely with leadership teams to implement best practices, support talent development, and ensure compliance with HR...


  • Newton Aycliffe, Durham, United Kingdom Husqvarna Group Full time

    About the RoleWe are seeking a highly motivated and business-oriented individual to join our team as a Parts & Services Commercial Manager. In this central role, you will have the opportunity to implement, drive, and secure the success of our Parts & Accessories (P&A) and services offering in Husqvarna's dealer channel.Key ResponsibilitiesSecure a healthy...


  • Newton Aycliffe, Durham, United Kingdom Husqvarna Group Full time

    About the RoleWe are seeking a highly motivated and experienced Commercial Manager for Parts & Accessories to join our team at Husqvarna Group. As a key member of our local team, you will play a central role in driving the success of our Parts & Accessories and services offering in our dealer channel.Key ResponsibilitiesSecure a healthy growth within Parts &...

  • Hotel Manager

    5 months ago


    Newton Aycliffe, United Kingdom Redworth Hall Hotel Full time

    About Us: Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of landscaped grounds, 143 bedrooms, ‘The Retreat’ fitness and beauty rooms and function spaces hosting up to 250 guests, making it the perfect destination for business, pleasure or wedding celebrations. What's more, we're part of Cairn Group so we benefit...


  • Newton Abbot, United Kingdom Passage House Hotel Full time

    The Passage House Hotel is a 90 bedroom, 3 star hotel located next to the River Teign, in a prime position just off the A380, in between Torquay & Exeter. We are looking for motivated and experienced person to lead the Sales Team, and develop the conference & events and corporate market, whilst continuing to grow weddings, private parties, Christmas...

  • Mastic Men

    6 months ago


    Newton Aycliffe, United Kingdom Hayton & Lamb Ltd Full time

    We are looking for high quality mastic and silicone operatives required for a long term contract which is ongoing with a national hotel chain. **The Role** - Normal working week Monday to Friday. - National Contract so could be working anywhere in the UK. - Price work means there is great earning potential within the role, it's all dependent upon your...


  • newton in makerfield, United Kingdom Mercure Haydock Park Hotel Full time

    About the Role:We are currently seeking a skilled Head Chef to join our talented kitchen team at Mercure Haydock Park Hotel.About the Job:As a Head Chef, you will be responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel. This will involve developing and leading a high-quality kitchen...


  • Newton-le-Willows, St. Helens, United Kingdom Mercure Haydock Park Hotel Full time

    About Mercure Haydock Park HotelThe 4-star Mercure Haydock Park Hotel is an iconic destination surrounded by stunning grounds and boasting luxurious décor, comfortable rooms, and elegant suites. Our hotel is the perfect retreat for those attending events at nearby Haydock racecourse.Career Opportunity: Head ChefWe are seeking an experienced and ambitious...


  • Newton-le-Willows, St. Helens, United Kingdom Platinum Recruitment Consultancy Full time

    Role: Executive Culinary DirectorLocation: Saint Helens, MerseysideSalary / Rate of pay: £50,000 per annumPlatinum Recruitment Consultancy is working in partnership with a busy 4-star hotel in the Saint Helens area of Merseyside, and we have a fantastic opportunity for an Executive Culinary Director to lead their culinary team.Key Responsibilities:Oversee...


  • Newton-le-Willows, St. Helens, United Kingdom Mercure Haydock Park Hotel Full time

    Key Responsibilities:Lead a team of culinary professionals to deliver exceptional dining experiencesDevelop and implement innovative menus that showcase the hotel's culinary expertiseCollaborate with the hotel's management team to drive business growth and customer satisfactionBenefits:Competitive salary and benefits packageOpportunities for career...


  • Newton Abbot, United Kingdom LWC Drinks Full time

    Job Title: Logistics Operations Director Reports To: Senior Management Team**About Us**LWC Drinks is a leading beverage company with a strong commitment to excellence in logistics and distribution. We are seeking an experienced Logistics Operations Director to join our team and drive the success of our transportation operation.**Job Summary**We are looking...

  • Night Porter

    5 months ago


    Newton Abbot, United Kingdom The Passage House Hotel Full time

    The Passage House Hotel is a 90 bedroom hotel and apartments located on the banks of the river Teign, in Kingsteignton, Devon. We are actively seeking a night porter who will be responsible for the Hotel, the guests and the operation during the night period to ensure the safety and security of all guests and team members. Main Responsibilities The **Night...

  • Night Receptionist

    5 months ago


    Newton Abbot, United Kingdom The Passage House Hotel Full time

    The Passage House Hotel is a 90 bedroom hotel and apartments located on the banks of the river Teign, in Kingsteignton, Devon. We are actively seeking a night porter who will be responsible for the Hotel, the guests and the operation during the night period to ensure the safety and security of all guests and team members. Main Responsibilities The **Night...

  • Housekeeper

    5 months ago


    Newton Abbot, United Kingdom Passage House Hotel Full time

    We are looking for a Head Housekeeper to join our friendly housekeeping team at the Passage House Hotel. The role will be working side by side with our existing Head Housekeeper and would supervise the cleaning and servicing of guest rooms, bathrooms and public areas ensuring that the set standards are met. The successful applicant would be required to: -...


  • Aycliffe, United Kingdom ECS Resource Group Full time

    Job Title: Strategic Human Resources DirectorAbout the Role:We are seeking an experienced Strategic Human Resources Director to lead our HR function in a manufacturing environment. As a key member of our Senior Leadership Team, you will be responsible for developing and implementing HR strategies that support our business goals and objectives.Key...


  • Newton Abbot, United Kingdom The Passage House Hotel Full time

    We are looking for a Deputy Housekeeper to join our friendly housekeeping team at the Passage House Hotel. The role would answer to the Head Housekeeper and would supervise the cleaning and servicing of guest rooms, bathrooms and public areas ensuring that the set standards are met. The successful applicant would be required to: - Allocate rooms and...

  • Employability Officer

    6 months ago


    Newton Aycliffe, United Kingdom Invest People Group LTD Full time

    Initial allocation of functions of which the post holder will have direct responsibility: - Work closely with employers to develop work related opportunities for students. - Work closely with applicants to match them to work based learning and pre-employment opportunities and ensure that they are well-prepared to undertake them. - Publicise and promote the...

  • Head Chef

    4 weeks ago


    Newton-le-Willows, United Kingdom Mercure Haydock Park Hotel Full time

    Job Ref: AM13482Branch: Mercure Haydock Park HotelLocation: Mercure Haydock Park Hotel, Saint HelensSalary/Benefits: Competitive SalaryContract type: ContractHours: Full TimeHours per week: 40Posted date: 14/10/2024Closing date: 27/11/2024Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come...

  • Head Chef

    3 weeks ago


    Newton-le-Willows, United Kingdom Mercure Haydock Park Hotel Full time

    Job Ref: AM13482Branch: Mercure Haydock Park HotelLocation: Mercure Haydock Park Hotel, Saint HelensSalary/Benefits: Competitive SalaryContract type: ContractHours: Full TimeHours per week: 40Posted date: 14/10/2024Closing date: 27/11/2024Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this...


  • Newton-le-Willows, United Kingdom Mercure Haydock Park Hotel Full time

    Job Ref: AM13384Branch: Mercure Haydock Park HotelLocation: Mercure Haydock Park Hotel, Saint HelensSalary/Benefits: £12.24 per hourContract type: ContractHours: Full TimeShift pattern: in line with business requirementsHours per week: 40Posted date: 28/09/2024Closing date: 11/11/2024Would you like to work for a company that gives you: £250, up to £1000...

  • Managing Director

    4 weeks ago


    Newton Abbot, United Kingdom CV-Library Full time

    You will like Taking over as Managing Director from HQ near Exeter for this specialist construction product manufacturer/installer with 25+ years of excellent reputation for quality and attention to detail. You will like The Managing Director job itself where you will support and subsequently take over from the owner who is looking to retire in a...

  • Managing Director

    2 days ago


    Newton Abbot, United Kingdom Macstaff Full time

    You will likeTaking over as Managing Director from HQ near Exeter for this specialist construction product manufacturer/installer with 25+ years of excellent reputation for quality and attention to detail.You will likeThe Managing Director job itself where you will support and subsequently take over from the owner who is looking to retire in a full-scope MD...

  • Sous Chef

    4 weeks ago


    Newton-le-Willows, United Kingdom Mercure Haydock Park Hotel Full time

    Job Ref: AM13463Branch: Mercure Haydock Park HotelLocation: Mercure Haydock Park Hotel, Saint HelensSalary/Benefits: £31000Contract type: ContractHours: Full TimeHours per week: 40Posted date: 09/10/2024Closing date: 22/11/2024Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join...