Hotel Operations Director
4 days ago
About Us:
Redworth Hall Hotel, a 17th-century Jacobean Manor House with 26 acres of landscaped grounds, boasts 143 bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces accommodating up to 250 guests. This premier destination offers an ideal setting for business, pleasure, or wedding celebrations.
We are part of Cairn Group, a leading hospitality organization with unparalleled expertise in hotel acquisition, ownership, management, and investment. Our diverse portfolio features a mix of own and global brands, allowing us to cater to various guest preferences. Guest satisfaction and team development are at the core of our success.
This role is a stepping stone for aspiring General Managers to excel in operations and leadership.
About the Role:
You will play a pivotal part in leading the operation and a team of over 150 people. Key responsibilities include:
- Establishing clear performance goals and inspiring the team to achieve excellence.
- Maintaining operational efficiency and striving for perfection in all aspects.
- Ensuring the highest standards of safety for guests and staff.
- Embedding tools that drive exceptional guest experiences.
About You:
An inspiring leader with a passion for hospitality, you have a proven track record in operations. Your strengths include:
- Guest-centric approach, understanding their journey from start to finish.
- Innovation, creativity, and enthusiasm for change.
- Sociability, analytical skills, and ability to manage time effectively in a fast-paced environment.
- Empathy, building strong relationships with both staff and guests.
- Resilience, remaining calm under pressure.
What's in it for You:
A competitive remuneration package, access to the company bonus scheme, pension benefits, and various ancillary perks common to the hospitality industry make this opportunity truly rewarding.
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