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Parts & Services Commercial Director
1 month ago
About the Role
We are seeking a highly motivated and experienced Commercial Manager for Parts & Accessories to join our team at Husqvarna Group. As a key member of our local team, you will play a central role in driving the success of our Parts & Accessories and services offering in our dealer channel.
Key Responsibilities
- Secure a healthy growth within Parts & Accessories and Commercial Services, two of our key focus areas.
- Responsible for the market growth of Parts & Accessories sales in the region.
- Responsible for the account management of existing Parts & Accessories only accounts.
- Drive growth via new dealer onboarding for Parts & Accessories.
- Maximise the P&A opportunity with Key Accounts, Direct Business and Professional customers.
- Plan & coordinate sales activities with relevant stakeholders to drive business areas forward on a national level.
- Build strong relationships and develop robust sales plans with both Sales & Aftersales Teams.
- Achieve budgeted sales targets in line with goals and strategy. Follow up on KPIs and coaching your peers.
- Manage OTIF performance and ensure there is optimised stock at dealer and warehouse through accurate forecasting.
- Own the Product Management of Parts & Accessories utilising market intelligence.
- Conduct market analysis to identify product and sales opportunities, and gather competitor intelligence.
- Manage key campaigns and projects centred around the sales growth of Parts & Accessories.
- Securing the roll out and growth of Services to deliver sales growth in Finished Goods, Parts & Accessories.
- Securing local ownership and focus on selling through our operating lease offerings.
- Follow up customer and sales data in CRM systems to enable sales and create the best possible customer experience.
- Proactively guide and support your sales colleagues and their dealers.
- Responsible for the delivery of sales and services product training to drive penetration across core product types.
- Participating in a global network for development of Services.
- Being the ambassador for Parts & Accessories and Services.
- Provide oversight to Husqvarna and appointed representatives for operating lease products, marketing activities and services to both consumer and business to business customers.
- Ensure governance and compliance requirements are implemented and adhered to in-line with FCA standards.