Customer Service and Operations Coordinator

1 month ago


Manchester, United Kingdom Travel Trade Recruitment Full time
Job Summary

We are seeking a skilled and experienced Travel Industry Support Executive to provide professional customer service to travel agents and support them in securing new bookings. The successful candidate will be part of a dynamic team that is responsible for servicing existing bookings and providing exceptional customer experiences.

Key Responsibilities
  • Act as a brand ambassador to deliver world-class customer service to travel agents.
  • Support travel agents to secure new bookings and adopt new ways of working.
  • Flexibility to cover shifts: 30-1900 and weekends on a rota basis.
What We Offer

The starting salary for this role is £26,500 - £28,000 per annum, depending on experience, with a comprehensive benefits package including 25 days holiday plus bank holidays, health care, pension, bonus, and more.



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