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Direct Payment Officer

2 months ago

Keynsham, Bath and North East Somerset, United Kingdom Bath and North East Somerset Council Full time
About the Role

The Direct Payment Officer for Children's Services is a key position within the Social Care Payments Team. As a member of this team, you will play a crucial role in reviewing and authorising children's direct payments in accordance with the Council's payment schedule.

You will work closely with the Children's Social Care Teams to resolve issues in a timely and accurate manner. This will involve auditing direct payment bank accounts, investigating issues, and updating records on our Social Care Finance system.

We are seeking a strong team player with a collaborative work style, numerate, and able to understand, analyse, and explain information. You should also be able to cope with conflicting demands and deadlines, and have a strong degree of empathy to deal with distressing situations.

Key Responsibilities
  • Review and authorise children's direct payments in accordance with the Council's payment schedule
  • Work with the Children's Social Care Teams to resolve issues in a timely and accurate manner
  • Audit direct payment bank accounts and investigate issues
  • Update records on our Social Care Finance system
What We Offer

We offer a wide range of benefits to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Our values shape how we work to deliver public services, and how we communicate with the residents we serve.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident Employer and are committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups.