Cluster Sales Executive

1 month ago

South Kensington, United Kingdom Heeton UK Full time
Job Title: Cluster Sales Executive

We are seeking a highly motivated and experienced Cluster Sales Executive to join our team at Heeton UK. As a key member of our sales team, you will be responsible for driving sales performance within your assigned hotel or hotel cluster, with a primary focus on the Corporate and Meetings & Events segments.

Key Responsibilities:
  • Develop an in-depth understanding of your hotels' local markets based on intelligence and knowledge of competitor activity and rates, resulting in increased revenue generation through focused sales activities for Local and National Accounts.
  • Ensure we maintain and grow revenue and market share via existing and new customers, developing a network of contacts to help to cross-sell the group.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements to maximise profits.
  • Forecast and track key account metrics (e.g., monthly sales results and annual forecasts).
  • Produce accurate and timely, weekly, monthly and annual reporting that meets the needs of Cluster Sales Manager and General Managers.
  • Complete and execute hotel sales plan, review and update in line with strategy and hotel business needs.
  • Involvement in RFP both local and national ensuring all stakeholders are consulted during negotiations.
  • Managing a portfolio of local accounts.
  • Achieve 8 face-to-face appointments per week.
  • Using data and market research conduct telesales and campaigns to identify opportunities for hotels.
  • Support the conversion of key business Group and M&E Enquiries.
  • Maintain an up-to-date pipeline of target accounts.
  • Attend any hotel/brand team meetings, sales meetings, and blitzes, and organise FAM (familiarisation trips for travel agents) as requested.
  • Ad hoc reporting as necessary, including data for Head Office.
Requirements:
  • Effective selling skills.
  • Excellent relationship-building skills.
  • Ambitious and driven, with a desire to understand the hotel sector.
  • Results-driven, self-motivated, flexible and resilient.
  • Previous experience as a Sales Executive achieved within a UK market, with a good understanding of hotel business mix needs of transient and corporate business.
  • Excellent communication, organisational skills, and negotiation skills with a good working knowledge of Microsoft Office (Word, Excel & PowerPoint) are essential.
  • Experience in Delphi and reservations Systems (Cvent/OnQ) would be highly desirable.
What We Offer:
  • Market-appropriate salary.
  • Bonus potential based on agreed objectives/targets.
  • Access to our extensive benefits package, which includes:
    • Service-based annual leave (increasing up to a maximum of 5 extra days).
    • Employee & Friends/Family discounted rates at Heeton-operated and brand hotels.
    • Referral scheme.
    • Life Assurance, Income Protection and Employee assistance schemes.
    • Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.
    • Heeton is an expanding company which offers excellent career opportunities.
    • Exclusive access to the employee recognition & reward scheme - Heeton Rewards.

We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves. We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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