Cluster Groups and Conferences Sales Executive

3 weeks ago

South West London, United Kingdom 100 Queens Gate Hotel London, Curio Collection by Hilton Full time
About the Role

We are seeking a highly motivated and experienced Sales Executive to join our team at 100 Queen's Gate Hotel London, Curio Collection by Hilton. As a Group, Conference and Events Sales Executive, you will be responsible for maximising revenue opportunities in the areas of group reservations, conferences and events.

Key Responsibilities:

  • Drive sales leads and increase conversions in group reservations, conferences and events
  • Interact with guests and customers to earn repeat and expanded business
  • Focus on up-selling and cross-selling between multiple properties
  • Negotiate budgets with customers
  • Deliver exceptional customer service to ensure a seamless guest experience
  • Respond to enquiries within specified deadlines to identify and follow up on potential sales opportunities
  • Plan group stays and events and liaise with relevant departments to ensure successful completion
  • Participate in hotel promotional activities
  • Prepare and distribute weekly function sheets with relevant information

About You

We are looking for a candidate with a passion for delivering exceptional guest experiences. You should be able to use your intuition and creativity to deliver a wonderful experience for everyone. The ability to multitask and prioritise is essential, as well as the ability to work well under pressure with a broad smile. You will have excellent verbal and written communication skills, produce quality work and be flexible to work as per business needs.

What We Offer

  • Health & Wellbeing Cash Plan
  • GoHilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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