Cluster Groups, Conferences

1 month ago

London, United Kingdom Crimson Hotels Full time

100 Queen's Gate Hotel, a luxury establishment in the heart of London, is renowned for its rich history and exceptional service. Our commitment to providing an unparalleled guest experience extends to maintaining our facilities to the highest standards.

The Role

As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. 

You will also - but not be limited to:

  • Focus on a consistently executed up-selling approach
  • Maximising revenue and occupancies, cross-selling between multiple properties
  • Negotiate budgets with customers
  • Delivering best-practice in terms of customer service to ensure a seamless guest experience
  • Responding to enquiries within specified deadlines to ensure all potential sales opportunities are identified and followed up
  • Planning of group stays and events and liaising with relevant departments to ensure successful completion of group stays and events
  • Participate in hotel promotional activities
  • Preparing and distributing weekly function sheets with all relevant information to ensure events run smoothly
  • Maintaining existing customer relationships and driving new business

The Person

An ideal candidate for the role of Cluster Groups, Conferences and Events Sales Executive, is a person with a clear passion to go above and beyond our guests' expectations. You are able to use your intuition and creativity to deliver a wonderful experience for everyone. The ability to multitask and prioritise is important, as well as the ability to work well under pressure with a broad smile. You will have excellent verbal and written communication skills, produce quality work and be flexible to work as per business needs.

Why join the 100 Queen's Gate Team? Benefits and Perks.

Working at the 100 Queen's Gate has its perks. As part of our team, you’ll have access to a range and benefits, including:

  • Health & Wellbeing Cash Plan
  • GoHilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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