Reception Services Coordinator

4 days ago


Winsford, Cheshire, United Kingdom NHS Full time
Reception Services Coordinator

We have an exciting opportunity for a skilled and enthusiastic individual to join our team as a Reception Services Coordinator. This role will involve providing front-of-house services to our Vale Royal Resource Centre in Winsford.

About the Role:
• Providing administrative support services to our service users, carers, and colleagues across the resource centre
• Answering telephone queries for our Community Mental Health services within the Central Cheshire West area; including contact with service users, carers, families, and professionals

Key Responsibilities:
1. Provide exceptional customer service to our service users, carers, and colleagues
2. Deal with or forward / redirect telephone calls as appropriate
3. Maintain accurate records and perform administrative tasks as required

What We Offer:
• Competitive salary: £19,500 - £21,500 per annum (dependent on experience)
• Opportunities for development and training within the NHS Foundation Trust
• Access to supervision and appraisal

Person Specification:
• NVQ Level 2 Business and Administration or equivalent/or relevant administration experience
• ECDL
• Exceptional communication skills and ability to work effectively in a team
• Knowledge and use of office software packages
• Previous customer care experience and ability to deal with the public on the telephone and face-to-face

Contact Us:
Please note that we do not accept CVs or applications via email. All applications must be made through our website.

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