Client Services Coordinator

1 day ago


Winsford, Cheshire, United Kingdom SYNETIQ Ltd Full time
Client Services Coordinator

We seek a highly skilled Client Services Coordinator to join our team in Winsford on a 12-month fixed term contract. As a key member of our team, you will play a vital role in ensuring seamless customer experiences.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service. If you thrive in fast-paced environments and are dedicated to achieving excellence, we encourage you to apply.

Main Responsibilities:
  • Provide high-quality support to clients and customers through various communication channels.
  • Manage and update client records, ensuring accuracy and up-to-date information.
  • Collaborate with internal teams to resolve client queries and concerns efficiently.
  • Develop and maintain effective relationships with clients, promoting loyalty and satisfaction.
  • Process client requests, such as certification of destruction and salvage clearance.
  • Respond to client inquiries regarding vehicle documentation, keys, and other matters.
  • Ensure accurate and timely processing of client-related paperwork.
  • Perform general administrative tasks, including database management and filing.
Your Skills:
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize workload effectively.
  • Excellent problem-solving and analytical skills.
  • Proficiency in Microsoft packages.
  • Experience in a customer-facing role, preferably in the motor industry.
What We Offer:
  • Competitive basic salary: £35,000.
  • Opportunities for professional growth and development.
  • Free onsite parking and uniform provision.
  • Benehub (worlds largest selection of employee discounts and lifestyle benefits).
  • Electric vehicle salary sacrifice scheme.
  • Telus Health.
  • Discounted parts and non-auction vehicles.
  • Employee discount on Vodafone.
  • Paid day to volunteer for a charity of your choice.
  • 28 days holiday (including Bank Holidays) and pension plan with 3.5% employer contribution.
About SYNETIQ:

SYNETIQ Ltd. is a leading provider of integrated salvage, dismantling, and vehicle recycling services in the UK. Our innovative approach focuses on delivering exceptional customer experiences, ensuring complete compliance, and driving business success.

As an equal opportunity employer, SYNETIQ welcomes applications from qualified candidates who share our commitment to excellence and customer satisfaction.



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