Service Delivery Coordinator
6 days ago
As a Customer Services Administrator, you will play a crucial role in providing exceptional service to our clients and customers. You will be responsible for managing administrative tasks, addressing inquiries, and delivering high-quality service.
You will also be required to update user accounts, manage access to our partner portal, and process clearance requests. In addition to your administrative duties, you will assist with incoming post, deal with fines and penalties, and arrange vehicle collections upon request.
This role requires someone who is self-motivated, able to work independently or as part of a team, and has excellent communication skills. If you are looking for a challenging role that offers ongoing training and professional development, this could be the perfect opportunity for you.
Benefits:- Competitive Basic Salary (£25,000 - £30,000 per annum)
- Ongoing Training and Professional Development
- Free Onsite Parking
- Uniform and PPE Provided
- Benehub (Employee Discounts and Lifestyle Benefits)
- Electric Vehicle Salary Sacrifice Scheme
- Discounted Parts and Non-Auction Vehicles
- Employee Discount on Vodafone
- Paid Day to Volunteer for a Charity of Your Choice
- Holiday Entitlement (28 days, including Bank Holidays)
- Pension Plan with 3.5% Employer Contribution
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