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Customer Sales Manager
2 months ago
We are seeking a highly motivated and experienced Customer Sales Manager to join our team at Brook Court care home in Kidderminster. As a key member of our sales team, you will be responsible for driving sales and supporting the care home to achieve its sales targets.
Key Responsibilities:
- Achieve set targets for resident occupancy, associated self-pay mix, and average weekly fee.
- Promote the care home through strong community relationships and drive enquiries through events, sponsorship, and PR.
- Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
- Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
- Identify potential business and marketing opportunities within the local catchment area.
- Work closely with the Home Manager and Head of Departments.
- Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For:
- Self-motivated, flexible, and enthusiastic.
- Works collaboratively with others, always sharing ideas and information.
- Highly organised, able to keep track and progress multiple priorities at any one time.
- A customer service mindset.
Why Join Care UK?
- Be part of a dynamic and growing organisation dedicated to providing outstanding care.
- Collaborate with a diverse and talented team in a supportive and inclusive environment.
- Enjoy a competitive salary and comprehensive benefits package.
- Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
