Customer Sales Manager
3 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Customer Relations Manager to join our team at Care UK. As a key member of our care home team, you will be responsible for driving sales and supporting the care home to achieve its sales targets.
Key Responsibilities:
- Achieve set targets for resident occupancy, associated self-pay mix, and average weekly fee.
- Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
- Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
- Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
- Identify potential business and marketing opportunities within the local catchment area.
- Work closely with the Home Manager and Head of Departments.
- Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For:
- Self-motivated, flexible, and enthusiastic.
- Works collaboratively with others always sharing ideas and information.
- Highly organised, ability to keep track and progress multiple priorities at any one time.
- A customer service mindset.
About Care UK:
Care UK is an award-winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate, and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
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