Customer Sales Manager
4 weeks ago
Care UK is seeking a highly motivated and experienced sales and business development professional to join our team as a Customer Relations Manager at Brook Court care home in Kidderminster.
This is an excellent opportunity to shape the future of care and drive sales growth in a dynamic and growing organisation. As a Customer Relations Manager, you will be responsible for promoting the care home and driving enquiries through events, sponsorship, and PR.
Key Responsibilities:
- Achieve set targets for resident occupancy, associated self-pay mix, and average weekly fee.
- Promote the care home through strong community relationships and drive enquiries through events, sponsorship, and PR.
- Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
- Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
- Identify potential business and marketing opportunities within the local catchment area.
- Work closely with the Home Manager and Head of Departments.
- Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For:
- A self-motivated, flexible, and enthusiastic individual.
- Someone who works collaboratively with others, sharing ideas and information.
- A highly organised individual, able to keep track and progress multiple priorities at any one time.
- A customer service mindset.
Why Join Care UK?
- Be part of a dynamic and growing organisation dedicated to providing outstanding care.
- Collaborate with a diverse and talented team in a supportive and inclusive environment.
- Enjoy a competitive salary and comprehensive benefits package.
- Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you.
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