Hotel Ambassador

3 weeks ago


West Row, Suffolk, United Kingdom Elite Hotels Full time

Job Title: Hotel Ambassador

Job Summary:

We are seeking a highly skilled and experienced Hotel Ambassador to join our team at Elite Hotels. As a Hotel Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Meet and greet guests upon arrival, providing a warm and welcoming atmosphere
  • Handle guest inquiries and resolve any issues in a professional and courteous manner
  • Assist with luggage handling, car parking, and other guest-related tasks
  • Provide information about local attractions, restaurants, and other services
  • Work closely with the Front Desk team to ensure seamless guest service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role
  • Knowledge of local area and attractions

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment

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