Senior Technician Application Support Specialist
6 days ago
We are seeking a highly skilled Senior Technician Application Support to join our team at EMW. As a key member of our technical team, you will be responsible for providing expert support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and NATO flagships.
Key Responsibilities- Provide technical expertise to install, configure, and set-to-work servers on board NATO flagships.
- Responsible for the day-to-day system administration of the hardware and software of the currently fielded version of supported systems.
- Execute proper preventive maintenance plans under the guidance of senior section members.
- Ensure all technical and service-oriented documentation pertaining to assigned systems is prepared, properly stored, and kept up-to-date.
- Provide technical guidance on all assigned hardware and software to other technicians of the cell.
- Lead troubleshooting efforts on assigned systems as required.
- Provide assistance with system fault resolution to the Centralised Service Desk.
- Provide assistance and technical advice to other staff of the CSU Northwood for all aspects of systems supported by the cell.
- Responsible for performing beta testing of new versions of supported systems software and providing appropriate feedback to the assigned System Manager.
- Maintain a close liaison with other technicians and engineers in the CSU Northwood.
- Stay abreast of technological developments relevant to the area of work.
- A currently active NATO COSMIC TOP SECRET security clearance.
- Higher vocational training in a relevant discipline with 3 years post-related experience or a secondary educational qualification with 5 years post-related experience.
- At least 5 years of experience in administering, testing, and deploying applications at both the server and the user level.
- At least 5 years of recent experience with functional applications within Windows and UNIX in a large-scale service-oriented environment.
- Knowledge of database principles, experience in database administration, and SQL.
- Experience in Incident and Problem Management.
- Experience of working within a customer support environment.
- Maritime C2 Systems training courses or experience in working with Maritime C2 Systems.
- A very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
- Experience of Configuration Management and Service Asset Management.
- Knowledge of current Windows and UNIX/LINUX operating systems and common Windows desktop applications.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organisation, including ACO and ACT.
- ITIL Foundation knowledge/ITIL certificate.
- Knowledge of mainstream ICT.
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.Job Summary:The Senior Technician Application Support will be responsible for providing technical support and maintenance for various command and control information systems in support of Maritime Command HQ...
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.Job Summary:The Senior Technician Application Support will be responsible for providing technical support and maintenance for various command and control information systems in support of Maritime Command HQ...
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Northwood, Greater London, United Kingdom EMW Full timeJob Title: Senior Technician Application SupportJob Summary:EMW is seeking a highly skilled Senior Technician Application Support to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and...
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Northwood, Greater London, United Kingdom EMW Full timeJob Title: Senior Technician Application SupportJob Summary:EMW is seeking a highly skilled Senior Technician Application Support to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and...
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Northwood, Greater London, United Kingdom EMW Full timeJob Title: Senior Technician Application SupportJob Summary:EMW is seeking a highly skilled Senior Technician Application Support to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and...
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Northwood, Greater London, United Kingdom EMW Full timeJob Title: Senior Technician Application SupportJob Summary:EMW is seeking a highly skilled Senior Technician Application Support to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and...
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.About the Role:The successful candidate will be responsible for providing technical support and maintenance for our application systems, ensuring they are running smoothly and efficiently.Key...
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.About the Role:The successful candidate will be responsible for providing technical support and maintenance for our application systems, ensuring they are running smoothly and efficiently.Key...
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Northwood, Greater London, United Kingdom EMW Full timeJob SummaryWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW. As a key member of our technical team, you will be responsible for providing expert support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and NATO flagships.Key ResponsibilitiesAssist in shore-based...
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Northwood, Greater London, United Kingdom EMW Full timeJob SummaryWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW. As a key member of our technical team, you will be responsible for providing expert support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and NATO flagships.Key ResponsibilitiesAssist in shore-based...
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