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Housing Solutions Coordinator
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London, Greater London, United Kingdom Royal Borough of Kensington and Chelsea Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Housing Solutions team as a Triage Officer. As a key member of our team, you will play a vital role in providing housing solutions to individuals at risk of homelessness.Key ResponsibilitiesRespond to a wide range of queries from clients, providing advice and support...
Housing Solutions Triage Coordinator
2 months ago
We are a local authority committed to providing housing solutions to our community. Our team is passionate about making a difference in the lives of vulnerable individuals.
The RoleWe are seeking a skilled professional to join our Housing Solutions team as a Triage Officer. As a key member of our team, you will be responsible for responding to queries from clients at risk of homelessness, providing advice and support, and working with private landlords to resolve housing issues.
Key Responsibilities- Respond to client queries and provide advice on housing solutions
- Work with private landlords to resolve housing issues
- Provide support to clients to help them access housing services
- Collaborate with other teams to ensure effective housing solutions
- Knowledge of relevant legislation, including the Lettings, Homelessness and Housing Act
- Understanding of services, benefits, and support available to people experiencing housing problems
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary, a high-quality pension scheme, and generous annual leave. If you are passionate about making a difference in the lives of vulnerable individuals, we encourage you to apply for this exciting opportunity.
