Reservations Director for a 5-Star Hotel Group

6 days ago


Banbury, Oxfordshire, United Kingdom James Webber Recruitment Full time

**Key Responsibilities:**

  • Lead and inspire the reservations team to deliver outstanding service, ensuring all interactions reflect the standards expected by our discerning clientele.
  • Oversee and optimize the reservations process across all properties, ensuring efficiency and attention to detail.
  • Develop and implement mystery shopper programs to assess and enhance the booking journey.


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