Reception & Office Administrator
4 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Reception & Office Administrator to join our team in Cambridge. As a key member of our Facilities team, you will be responsible for providing exceptional customer service, ensuring the smooth day-to-day operation of our office, and upholding our high standards of professionalism.
Key Responsibilities
- Oversee the virtual telephone switchboard and manage messages via the Facilities team inbox
- Greet visitors with a high level of friendliness and professionalism
- Ensure a safe, tidy, and professional environment, including managing the kitchen to a high standard
- Book visitors onto the appropriate security system(s) for all our UK offices
- Build relationships with service providers and suppliers, as well as liaise with the building's management team
- Purchase general supplies, such as kitchen consumables and stationery
- Assist with the organization of internal and external events, such as client meetings and office socials
- Maintain the company's asset management system and associated processes
- Perform basic health and safety checks, for which training will be provided
- Provide ad-hoc support to the Facilities Management Assistant and the wider Operations team, where required
Requirements
We are looking for a motivated and proactive individual who is eager to take on new challenges and contribute innovative ideas to the ongoing development of our Facilities function. Essential requirements for the role include:
- Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others
- Excellent levels of productivity, and the flexibility to respond to changing deadlines
- The ability to work confidently on your own and with a high degree of autonomy
- Exceptional attention to detail and high professional standards
- Excellent written and verbal communication skills
- A passion for, and dedication to, providing excellent customer service in a facilities role
- A friendly and approachable demeanor
- Experience using Microsoft Office
What We Offer
- A starting salary of £25,700 per annum
- A discretionary profit share bonus paid twice per year
- Flexible working hours
- 25 days' annual leave plus bank and public holidays
- Flexible benefits scheme offering additional holiday, cash payments, and pension contributions
- 4% employer pension contributions
- Private Medical Insurance which offers comprehensive cover on a "medical history disregard" basis
- Paid study leave and funding for external qualifications
- Cycle to Work scheme and an interest-free travel loan scheme
- Critical Illness Cover, Income Protection, and Life Assurance
- Access to an Employee Assistance Programme
- Discounted gym memberships
- Comprehensive travel insurance
- Regular company-funded social activities
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