NHS Customer Service Apprentice
9 hours ago
Job Summary: We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Apprentice. This role offers a fantastic opportunity to start your career within the NHS, providing exceptional customer service and support to patients, visitors, and staff.
About the Role:
- First Point of Contact: You will be the first point of contact for visitors, meeting and greeting them with a warm smile and ensuring they receive the help they need.
- Communication and Administration: You will deal with queries from patients, parents, carers, professionals on the phone and face-to-face, process incoming and outgoing post, and provide additional administrative support to the Children's Therapy Admin team.
About Us: Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. Our team is dedicated to delivering high-quality care, and we are committed to ensuring that everyone who works for us has a good working life – and a good work-life balance.
Salary and Benefits: The salary for this role is approximately £18,000-£20,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including annual leave, pension scheme, and opportunities for professional development.
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