Customer Service Representative
5 days ago
Role Summary
">We are seeking a highly organized and customer-focused individual to join our team as a Reception and Administration Assistant in Shrewsbury. This role offers the opportunity to work in a dynamic and supportive environment, providing exceptional service to our patients and stakeholders.
">In this role, you will be responsible for meeting and greeting visitors, dealing with queries from patients/parents and carers/professionals, and providing additional administrative support to the Children's Therapy Admin team. You will also be expected to process incoming and outgoing post, process building maintenance requests, and meet the travel requirements of the post.
">About the Team
">Shropshire Community Health NHS Trust is a leading provider of community-based health services, covering Shropshire, Telford, and Wrekin, and surrounding areas. Our team is dedicated to delivering high-quality care and services to our patients and communities.
">Key Responsibilities
">- ">
- Act as the first point of contact for visitors, providing exceptional service and support">
- Deal with queries from patients/parents and carers/professionals on the phone and face-to-face">
- Process incoming and outgoing post">
- Process building maintenance requests">
- Provide additional administrative support to the Children's Therapy Admin team">
What We Offer
">We offer a competitive salary of £22,000-£25,000 per annum, depending on experience and qualifications. In addition, we provide a comprehensive benefits package, including opportunities for professional development and career growth.
">How to Apply
">Please see the Job Description and Person Specification attached for further information on the role.
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