Service Operations Manager
3 days ago
**Job Title:** Service Operations Manager
**Location:** Chatham, Kent
We are seeking a highly skilled Service Operations Manager to oversee the servicing operations for one of our clients in Chatham, Kent. As a key member of our team, you will be responsible for managing service teams, liaising with customers, and ensuring high-quality standards are maintained in all service activities.
This is an exciting opportunity for a Service Operations Manager with mechanical engineering expertise to lead and grow within a thriving company. The ideal candidate will have excellent organisational and communication skills, with the ability to inspire and lead a team to deliver exceptional results.
**Key Responsibilities:*
- Managing the day-to-day operations of the service department, including scheduling and deployment of engineers.
- Providing technical support and guidance to the service team, leveraging your mechanical engineering knowledge.
- Ensuring all servicing and repairs are carried out to the highest standards and within agreed timeframes.
- Building and maintaining strong relationships with customers, addressing their concerns and ensuring satisfaction.
The successful candidate will receive a competitive salary, negotiable based on experience, of around £55,000-£65,000 per annum. Additionally, they will benefit from 37 days holiday in total, including bank holidays and their birthday off, as well as training and development opportunities, a pension scheme, free car parking, and a dynamic and supportive work environment.
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