Service Operations Manager
24 hours ago
Job Title: Service Operations Manager
About the Company: We are a leading provider of maintenance and repair services, seeking an experienced Service Operations Manager to oversee our servicing operations in Chatham, Kent.
Job Summary: The successful candidate will be responsible for managing service teams, liaising with customers, and ensuring high-quality standards are maintained in all service activities. This is a fantastic opportunity for someone with a combination of mechanical engineering expertise and leadership skills to join our dynamic team.
About You: We are looking for a motivated and proactive leader with a strong background in mechanical engineering and experience managing service operations. You'll have excellent organisational and communication skills and the ability to inspire and lead a team to deliver exceptional results.
Key Responsibilities:
- Manage the day-to-day operations of the service department, including scheduling and deployment of engineers.
- Provide technical support and guidance to the service team, leveraging your mechanical engineering knowledge.
- Ensure all servicing and repairs are carried out to the highest standards and within agreed timeframes.
- Build and maintain strong relationships with customers, addressing their concerns and ensuring satisfaction.
- Identify opportunities to upsell additional services or equipment to customers.
- Monitor performance metrics and drive continuous improvement within the service department.
- Ensure compliance with all health and safety regulations.
- Manage invoicing and ensure accurate job records are maintained.
What We Offer:
- A competitive salary of £45,000 - £60,000 per annum, negotiable based on experience.
- 37 days holiday in total, including bank holidays and your birthday off.
- Training and development opportunities.
- Pension scheme.
- Free car parking.
- Company vehicle available (optional).
- A dynamic and supportive work environment.
-
Service Operations Manager
2 weeks ago
Canterbury, Kent, United Kingdom Tangram Full timeTangram is seeking a Service Operations Manager to lead the development and implementation of our go-to-market operational framework. The successful candidate will oversee equipment design, supply chain management, and customer engagement strategies.The company has a 3+ year secure pipeline, with initial focus on implementation over the next 12-18 months as...
-
Senior Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom Tangram Full timeAs a Senior Operations Manager for Mechanical Services, you will play a pivotal role in overseeing the site services operation and workshop management of our busy turnkey facility.This newly created position is designed to grow the service and support of our client's turkey bulk materials handling products and international partners' machines through...
-
Customer Service Operations Manager
7 days ago
Canterbury, Kent, United Kingdom Ashburton District Council Full timeAbout the RoleAs a Seasonal Team Leader, you will be responsible for assisting your Head of Department in delivering the company's purpose and mission. Your role will involve ensuring smooth daily operations, organizing staff schedules, and training front-line staff to provide exceptional customer experiences.You will be required to liaise with different...
-
Service Operations Director
1 month ago
Canterbury, Kent, United Kingdom Command Recruitment Full timeAbout the RoleWe are seeking a seasoned Service Manager to lead our client's main dealership site in Canterbury. As a Service Manager, you will oversee the day-to-day operations of the Service Reception, Administration office, MOT Bays, Workshop, and Valeting Department.The ideal candidate will have a proven track record of driving business growth, improving...
-
Food Service Operations Manager
2 weeks ago
Canterbury, Kent, United Kingdom Compass Group UK Full timeAbout the RoleWe're looking for a talented Chef to oversee the preparation and presentation of food for Healthcare. You will be responsible for managing kitchen operations, ensuring high standards of food quality and safety, and maintaining a clean and hygienic working environment.The ideal candidate will be flexible, enthusiastic, and have excellent...
-
Environmental Service Provider
3 weeks ago
Canterbury, Kent, United Kingdom Government Electronic Tender Service Full timeJob Description:The successful candidate will be responsible for delivering high-quality waste management services to the University of Canterbury's Ilam and Dovedale campuses. This will involve registering interest in the procurement process and participating in subsequent tender stages.Main Tasks:Assist the client in developing a waste management strategy...
-
Head of Food Service Operations
3 weeks ago
Canterbury, Kent, United Kingdom New Appointments Group Full timeWe are looking for a Head of Food Service Operations to join our team in Canterbury. As a senior leader, you will be responsible for overseeing the delivery of exceptional food experiences for our clients, while maintaining a clean and safe working environment.About the RoleThe successful candidate will have a strong background in culinary operations, with...
-
Logistics Operations Manager
4 weeks ago
Canterbury, Kent, United Kingdom Biffa Waste Services Limited Full timeA career-defining opportunity awaits as a Logistics Operations Manager at Biffa Waste Services Limited.About UsWe're the UK's No. 1 choice for business waste management, with a passion for turning waste into sustainable power and improving lives across the country.Job DescriptionWe're seeking an exceptional individual to fill the role of Logistics Operations...
-
Operations Manager
4 weeks ago
Canterbury, Kent, United Kingdom Pho Full timePho Career OpportunityWe are seeking a highly motivated Assistant Manager to join our team at Pho. As a key member of our management team, you will play a vital role in driving the success of our restaurants and contributing to the growth of our business.Salary: £35,000 - £45,000 per annum (dependent on experience)About the RoleThis is an excellent...
-
Workshop Operations Manager
1 day ago
Canterbury, Kent, United Kingdom CV-Library Full timeJob Title: Workshop Operations ManagerAbout the Role:We are recruiting for a skilled Workshop Operations Manager to oversee the operations of a busy and growing workshop. As a key member of our team, you will be responsible for ensuring the smooth and efficient running of workshop activities while maintaining high standards of customer service and safety.Key...
-
Store Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom ENGINEERINGUK Full timeAbout the RoleThe Store Operations Manager will oversee daily store operations, ensuring a seamless customer experience. This role involves coordinating team members to deliver high-quality service and maintain a clean, well-stocked store environment.Key Responsibilities:Coordinate store teams to meet sales targets and customer expectationsMaintain store...
-
Transportation Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom Biffa Waste Services Limited Full timeAt Biffa Waste Services Limited, we're looking for a skilled Transportation Operations Manager to oversee the day-to-day management of our depot's operations.About the RoleThe successful candidate will be responsible for allocating and routing vehicles to ensure best-in-class service delivery to customers. They will also be expected to maintain health and...
-
Customer Service Manager
3 weeks ago
Canterbury, Kent, United Kingdom The Falstaff in Canterbury Full timeWe are seeking a confident and experienced Customer Service Manager to join The Falstaff, Canterbury.Location: This historic coaching inn is situated in the heart of Canterbury, just meters from the medieval West gate towers.Pay: We offer a competitive salary package with generous benefits.This role involves managing the front desk operations, ensuring a...
-
Hospitality Operations Manager
2 weeks ago
Canterbury, Kent, United Kingdom Premier Inn Full timeHospitality Operations ManagerAt Premier Inn, we're looking for a skilled Hospitality Operations Manager to lead our Canterbury City Centre hotel. As a key member of our team, you'll be responsible for managing the hotel experience, ensuring it's welcoming, safe, and exceptional.We're offering a competitive salary of £59 per hour for this role. With...
-
Warehouse Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom B&M Retail Full timeWe are seeking a highly skilled Replenishment Manager to support our Store Management team in maintaining warehouse, fill levels, and stock control. Key responsibilities include training team members, driving the replenishment shift to highest standards, and ensuring efficient delivery operations. The ideal candidate will have experience managing small teams...
-
Culinary Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom Mango Solutions Recruitment Ltd Full timeAbout the RoleWe are seeking a skilled Culinary Operations Manager to join our team at Mango Solutions Recruitment Ltd in Canterbury, Kent.Job SummaryThis is an excellent opportunity for an experienced chef to oversee kitchen operations, prepare and cook food in a timely manner, and work in a fast-paced environment. The ideal candidate will have strong...
-
Business Operations Manager
4 weeks ago
Canterbury, Kent, United Kingdom Farmlands Co-Operative Full timeAbout UsFarmlands Co-Operative is a leading provider of rural products and services in New Zealand.Job SummaryWe are seeking an experienced Business Operations Manager to lead our team and drive business growth. This role involves managing budgets, P&L, and financials, as well as building strong relationships with clients and staff. The successful candidate...
-
Front Desk Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom Select Hotels and Resorts International Full timeAt Select Hotels and Resorts International, we are seeking an exceptional Front Desk Operations Manager to join our team. With a strong focus on delivering exceptional guest experiences, you will be responsible for managing the front desk operations, including handling guest check-ins and check-outs, taking reservations, and providing excellent customer...
-
Hotel Operations Manager
3 weeks ago
Canterbury, Kent, United Kingdom Aimbridge Full timeWe're looking for a skilled Facilities Management Coordinator to join our team! As a key member of the hotel team, you will play a vital role in delivering exceptional guest experiences by ensuring the hotel operates at the highest standards.You will oversee all maintenance activities, manage external contractors, and collaborate with hotel teams to meet...
-
Clinical Operations Coordinator
3 weeks ago
Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeAbout UsEast Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, serving a local population of around 800,000 people.We strive to deliver great healthcare from great people, guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. Our new way of working, called...