Hotel Operations Manager

4 days ago


Canterbury, Kent, United Kingdom Aimbridge Full time

We're looking for a skilled Facilities Management Coordinator to join our team As a key member of the hotel team, you will play a vital role in delivering exceptional guest experiences by ensuring the hotel operates at the highest standards.

You will oversee all maintenance activities, manage external contractors, and collaborate with hotel teams to meet departmental objectives. The ideal candidate will possess technical expertise, strong leadership skills, and excellent customer service abilities:

  1. Technical Skills:
    Building Systems Knowledge: In-depth understanding of HVAC, plumbing, electrical systems, and fire safety systems.
    Preventive Maintenance: Ability to implement and manage preventive maintenance schedules for equipment and facilities.
  2. Leadership and Management Skills:
    Team Leadership: Strong leadership skills to motivate maintenance staff, contractors, and technicians.
    Resource Management: Effective management of department resources to complete tasks efficiently.
    Time Management: Prioritization and effective time management skills to meet deadlines.
  3. Customer Service and Communication:
    Guest Focus: Strong interpersonal skills to interact effectively with hotel management, staff, and guests.
    Conflict Resolution: Ability to address complaints or dissatisfaction regarding maintenance issues.

Our company offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience. Additional benefits include access to our employee assistance program, career breaks, volunteer days, and flexible shift patterns.



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