Hotel Team Member

3 weeks ago


Canterbury, Kent, United Kingdom ABode Canterbury Full time

About the Role

We are seeking a friendly and welcoming individual to join our team as a Hotel Receptionist at ABode Canterbury. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our guests have an amazing experience every time they visit us.

Key Responsibilities

  • Provide warm and welcoming service to our guests, responding to their needs and ensuring that they feel valued and cared for.
  • Manage the reception desk, handling check-ins, check-outs, and any other guest-related queries or issues.
  • Work collaboratively with the rest of the team to ensure that our hotel runs smoothly and efficiently.
  • Participate in ongoing training and development to improve your skills and knowledge, and to stay up-to-date with the latest industry trends and best practices.

What We Offer

  • Competitive pay and service charge, plus tips and other benefits.
  • A range of perks and discounts, including meals on duty, retail and hospitality discounts, and access to our Employee Assistance Programme.
  • Opportunities for career progression and development, including internal promotions and training programs.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.

About Us

ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel located on Canterbury High Street. We are part of a family of hotels that share a passion for delivering exceptional customer service and creating memorable experiences for our guests. We are committed to providing a warm and welcoming environment for our guests, and to supporting the development and well-being of our team members.



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