Hotel Operations Leader

6 days ago


Canterbury, Kent, United Kingdom Andrew Brownsword hotels Full time

Andrew Brownsword Hotels


A successful General Manager is required to lead our stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street.


About the Role:


We are looking for a charismatic and engaging leader who can drive sales and revenue while balancing costs to meet business targets.


The ideal candidate will have strong commercial skills and awareness, as well as good IT skills to use digital platforms effectively.


As Hotel Operations Leader, you will be responsible for developing and leading the people culture of the property with engaging and committed communication.


You will work closely with central support teams to implement group strategies and drive local activity to make the hotel great.


Key Responsibilities:



  • Provide day-to-day leadership driving the business strategy in all areas of the operation
  • Drive sales and revenue, balancing costs against these so that we meet our business targets
  • Be charismatic and engaging and people centric- they will always knows what's going on with the team
  • Have good commercial skills and awareness- making decisions that make sound business sense.
  • Know how to analyse and manage the hotel PnL to success.
  • Have strong IT skills and be able to use digital platforms well
  • Develop and lead the people culture of the property with engaging and committed communication.
  • Work well with the central support teams, implementing group strategies whilst also driving local activity to make the hotel great

Requirements:



  • Prior experience as a hotel General Manager in a similar style property
  • Fortnightly calls with other GMs to stay updated and share best practices

Benefits:



  • Competitive salary: £70,000-£80,000 per annum
  • Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform
  • Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
  • We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
  • We sustain you physically too, meals when you are on duty are free.
  • Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
  • We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
  • We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.


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