Operations Manager

1 week ago


Canterbury, Kent, United Kingdom Heals Full time

Heal's, a renowned furniture retailer, is seeking an exceptional Operations Manager to oversee and run our Heal's Concession in Fenwick, Canterbury.

This leadership opportunity will be perfect for a motivated individual with a minimum of 2 years of supervisory experience in the retail industry, preferably within furniture sales. As a key member of our team, you will be responsible for planning, organizing, motivating, and training your team to achieve outstanding results in merchandising, stock control, administration, security, and customer service.

About the Role

We are looking for a skilled leader who can mentor and guide their team to deliver exceptional standards of performance. Key responsibilities will include:

  • Developing and implementing effective store plans to drive sales growth and maximize profits
  • Mentoring and coaching team members to improve their skills and knowledge
  • Ensuring excellent customer service and building strong relationships with customers
  • Managing inventory levels and maintaining accurate records

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional results. We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus a range of benefits including opportunities for professional development and a supportive work environment.



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