First Line IT Technician

6 days ago


Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000
About the Role: We're looking for a skilled and enthusiastic First Line IT Technician to join our partner's team in Edinburgh. As a First Line Support Technician, you'll provide technical support and ensure high customer satisfaction.

Your main duties will include responding to client queries, diagnosing and resolving technical issues, escalating complex problems, and assisting with setup and configuration of new equipment and software. You'll also be responsible for providing top-notch IT support and services to diverse clients.

To succeed in this role, you'll need 1-2 years of experience in a First Line Support position, strong knowledge of Windows operating systems and Microsoft Office Suite, basic understanding of networking principles and troubleshooting, and excellent communication skills.

We offer a competitive salary up to £23,000 per annum, opportunities for growth and development, and a company pension scheme.

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