Medical Receptionist
22 hours ago
Job Summary
We are seeking a highly skilled and organized Medical Receptionist to join our team at North Street Medical Care. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Main Responsibilities
• Maintain and monitor the practice appointment system
• Process personal, telephone, and e-requests for appointments
• Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
• Signpost patients to the correct service
• Initiate contact with and respond to requests from patients, team members, and external agencies
• Photocopy documentation as required
• Data entry of new and temporary registrations and relevant patient information as required
• Input data into the patient's healthcare records as necessary
• Direct requests for information, SAR, insurance/solicitors letters, and DVLA forms to the administrative team
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Maintain a clean, tidy, effective working area at all times
• Monitor and maintain the reception area and notice boards
• Support all clinical staff with general tasks as requested
• Book transport and interpreter
• Take payment from patients using Sumup payment card reader and petty cash
Requirements
• Educated to GCSE level or equivalent
• Experience of working with the general public
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem-solving & analytical skills
• Ability to follow policy and procedure
Desirable
• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care
• EMIS user skills
About Us
North Street Medical Care is a high-achieving surgery with just under 21,000 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. We are a friendly and enthusiastic team, and we require a Medical Receptionist with initiative, drive, strong interpersonal, admin, and IT skills to join our team.
Working Hours
The position we have to offer is for 35 hours per week working five days on Monday (5 hours), Tuesday (hours), Wednesday (hours, 1 hour unpaid lunch break), Thursday (hours), and Friday (hours, 1 hour unpaid lunch break). Candidates must be willing to work occasionally on Saturdays and Bank Holidays as required on mutual prior agreement.
-
Medical Receptionist Full-time Position
7 days ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeJob Title: Medical ReceptionistWe are seeking a highly skilled and organized Medical Receptionist to join our team at North Street Medical Care. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Maintain accurate and up-to-date patient...
-
Medical Receptionist Full-time Position
7 days ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeJob Title: Medical ReceptionistWe are seeking a highly skilled and organized Medical Receptionist to join our team at North Street Medical Care. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Maintain accurate and up-to-date patient...
-
Medical Office Coordinator
4 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
3 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
3 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
3 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
2 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
2 weeks ago
Romford, Greater London, United Kingdom North Street Medical Care Full timeAbout North Street Medical CareWe are a high-achieving medical practice with a team of enthusiastic and friendly staff. We are looking for a skilled Medical Receptionist to join our team in Romford.Job SummaryWe are seeking a highly organized and communicative Medical Receptionist to provide exceptional patient care and administrative support. The ideal...
-
Medical Office Coordinator
2 weeks ago
Romford, Greater London, United Kingdom Primary Healthcare Centre Full timeAbout the RoleWe are seeking a highly skilled and organized individual to join our team as a GP Receptionist at Primary Healthcare Centre. As a key member of our front-line team, you will be responsible for providing exceptional patient care and administrative support to our doctors and patients.Key ResponsibilitiesAnswering surgery telephones and making...
-
Medical Office Coordinator
2 weeks ago
Romford, Greater London, United Kingdom Primary Healthcare Centre Full timeAbout the RoleWe are seeking a highly skilled and organized individual to join our team as a GP Receptionist at Primary Healthcare Centre. As a key member of our front-line team, you will be responsible for providing exceptional patient care and administrative support to our doctors and patients.Key ResponsibilitiesAnswering surgery telephones and making...
-
Medical Receptionist P/T
2 months ago
Romford, United Kingdom North Street Medical Care Full timeJob summary We are looking to recruit a part-time Receptionist to join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with 20,000 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The position we are recruiting for is based at North Street, but the...
-
Medical Receptionist Full-time
2 months ago
Romford, United Kingdom North Street Medical Care Full timeJob summary We are looking to recruit a part-time Receptionist to join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with just under 21,000 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The position we are recruiting for is based at North...
-
Medical Receptionist P/t
5 months ago
Romford, United Kingdom North Street Medical Care Full timeNorth Street Medical Care Receptionist job description & person specification Job Title: Medical Receptionist Line Manager: Reception Manager The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a....
-
Medical Receptionist/administrator
4 months ago
Romford, United Kingdom Modern Medical Centre Full timeWe are looking for someone to join our busy reception/admin team, previous experience of using a computer and working as part of a reception team would be beneficial also knowledge of the EMIS system. Previously working with members of the public would also be beneficial, we would like whoever joins our team to have good communication skills, also be able to...
-
Medical Receptionist
4 months ago
Romford, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Are you an experienced administrator with strong telephony and face to face experience? If so, we want to hear from...
-
Receptionist
4 months ago
Romford, United Kingdom Ingrebourne Medical Centre Full time**MEDICAL RECEPTIONIST JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: PRACTICE BUSINESS MANAGER** **HOURS: As agreed** * - **Job Summary**:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project...
-
Medical Receptionist
2 weeks ago
Romford, United Kingdom SPAMEDICA LTD Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK's largest provider of NHS cataract surgery, we're experts at what we do, and that's evidenced in the five-star feedback we receive from our patients.Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver...
-
Dental Receptionist
4 months ago
Romford, United Kingdom Tooth Club Full timeWe are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work effectively with the Dental Team. - Have a...
-
Dental Receptionist
3 months ago
Romford, United Kingdom Tooth Club Full timeWe are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team in our brand new practice in Loughton. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work...
-
Receptionist
2 months ago
Romford, United Kingdom NELFT North East London Foundation Trust Full timeJob summary We are looking to recruit one full-time Receptionist (Band 3) for our Centre based in Harold Hill. The role is for someone who is able to work at a busy reception, with the ability to stay calm and be able to multi-task. The full-time role is an opportunity to work at our community mental health site based in Harold Hill. You will be...
-
Band 3 Ward Clerk/receptionist
3 months ago
Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full timeThe Sunflower Suite is seeking a committed ward clerk/receptionist to join the team. This is a busy department that treats both malignant and non-malignant Haematology and Oncology patients either as a planned attendance or as an emergency. The unit is open Monday-Friday 08.00—20.00 and Saturday 09.00-17.00, the successful post holder would be expected to...
-
Band 3 Ward Clerk/receptionist
3 months ago
Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full timeSunflower Suite is seeking a committed ward clerk/receptionist to join the team. This is a busy department that treats both malignant and non-malignant haematology and oncology patients either as a planned attendance or as an emergency. The unit is open Monday-Friday 08.00—20.00 and Saturday 09.00-17.00, the successful post holder would be expected to work...
-
Gp Surgery Receptionist/admin
5 months ago
Romford, United Kingdom Chase Cross Medical Centre Full timeReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Please see attachement for full job description
-
Pc - East - Replacement
4 months ago
Romford, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...
-
General Practice Receptionist
2 months ago
Romford, United Kingdom The Upstairs Surgery Full timeJob summary : To be fully experienced of the clinical system EMIS Web and the appointments and care history screens. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image...
-
Band 3 - Children's Outpatient Receptionist
4 months ago
Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full timeChildren’s services Our busy Children’s Department covers two sites - Queens Hospital in Romford and King George’s Hospital in Ilford. We deliver a comprehensive range of general medical and surgical services to our local population and have two inpatient wards, one with a co-located 4 bedded HDU, a day unit with a POSCU and haematology service, two...