Receptionist

2 months ago

Romford, United Kingdom NELFT North East London Foundation Trust Full time

Job summary

We are looking to recruit one full-time Receptionist (Band 3) for our Centre based in Harold Hill.

The role is for someone who is able to work at a busy reception, with the ability to stay calm and be able to multi-task.

The full-time role is an opportunity to work at our community mental health site based in Harold Hill. You will be there to develop the new role working within a supportive admin team, to ensure a smooth running service, with the expectation that you will cover our reception which caters for all the teams within the centre.

The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records with experience of working in an NHS environment desirable.

You should have well-developed communication skills with a range of people and be able to provide an initial response to patients and other agencies queries, concerns and sign-post/direct as appropriate.

This is a full time permanent position.

Main duties of the job

The post holder will provide reception cover and general administrative assistance to the staff teams within the centre in order to ensure the smooth running of the reception and client waiting area. This includes maintaining confidentiality, conducting basic stock checks and storing and maintaining medical/personal records. The post holder will consistently deliver a "client-focused" service which promotes good customer service and effective working centre receptionist is responsible for providing a reception service and will support the administrative leads to monitor and report daily operational site management issues. The post holder will achieve this by providing effective front of house service and administrative support to the locality/department. This will involve dealing with general queries from the public, either face to face, over the phone and include booking appointments. The centre Receptionist works as part of the team to ensure commissioned targets are met.

The Post Holder will be required to undertake various assignments as required to provide the team with essential and current information to support the Organisations and Teams Post Holder will be required to cross site work to ensure service delivery.

About us

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 pro rata for part time).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system

Job description

Job responsibilities

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

For further details, please refer to the Job description and person specification attached.

Person Specification

Qualifications

Essential

NVQ Level 3 or equivalent of literacy and numeracy GCSE's or equivalent experient

Experience

Essential

Experience organiser, skilled administrator ability to work within specified time-frames Experience of working in an administrative capacity for at least three years

Desirable

Previous NHS experience

Knowledge

Essential

An awareness of NHS priorities Working experience of Fire Safety procedures Intermediate knowledge of microsoft office packages Understanding of confidentiality and the data protection act

Desirable

Fire Warden training Experience of RIO

Skills

Essential

Basic awareness of IT and IT skills Ability to establish and maintain a filing system Able to maintain confidentiality and handle sensitive information discreetly Evidence of ability to work on own initiative and prioritise own workload Evidence of working in an administrative capacity for at least three years

Other

Essential

To be aware and demonstrate the Trust values To be able to travel effectively throughout the Trust Car owner/Drive with Business use insurance Ability to work as a member of a team an well as on own initiative Commitment towards own personal and professional development Assertive and efficient in dealing with people at all levels, in person writing and by phone Able to demonstrate a good working knowledge of H&S within the workplace

  • Receptionist

    3 months ago

    Romford, United Kingdom Partnership of East London Cooperatives Ltd (PELC) Full time

    PELC is looking for an experienced individual to work as an **Urgent Treatment Centre **receptionist within PELC centers providing excellent patient care service. Your job as a **NIGHT **Receptionist **will involve working on the front line to support the Urgent Treatment Centre Department. You will be required to provide a professional, confidential, and...

  • Receptionist

    3 months ago

    Romford, United Kingdom Premier Inn Full time

    We're currently recruiting in our London Romford Central Premier Inn. Working 32 hours per week, paying up to £11.12 per hour. **Receptionist - London Romford Central Premier Inn** Come and be a Receptionist at Premier Inn in Romford. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Receptionist

    3 months ago

    Romford, United Kingdom Premier Inn Full time

    We're currently recruiting in our London Romford Central Premier Inn. Working 24 hours per week, paying up to £11.12 per hour. **Receptionist - London Romford Central Premier Inn** Come and be a Receptionist at London Romford Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Receptionist

    3 months ago

    Romford, United Kingdom Array Essex Full time

    **Receptionist - New High-End Venue - Harold Wood, Essex** **About Us** This is a truly exciting opportunity to be a part of a brand new, premium high-quality dining venue, which boasts a restaurant, bar and lounge area covering 300 seats in a modern, vibrant ambience. As a Assistant Reception Manager / Reception Team Leader in Array you will be dealing...

  • Dental Receptionist

    3 months ago

    Romford, United Kingdom Essence dental clinic Full time

    We are looking for a part time receptionist to join our friendly dental team based in Romford, Essex. The applicant must have good communication skills, be positive in nature with a 'can do' approach and be a good team player. Reception duties will include: - Booking appointments and taking payments - Answering telephone queries and greeting patients -...

  • Front Desk Receptionist

    3 months ago

    Romford, United Kingdom Fastlane Styling Europe Ltd Full time

    **Job Title**: Front Desk Receptionist/Administrator **Overall purpose of the role** This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Business. You will have the ability to work independently. **The Key...

  • Dental Receptionist

    3 months ago

    Romford, United Kingdom Tooth Club Full time

    We are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work effectively with the Dental Team. - Have a...

  • Dental Receptionist

    3 months ago

    Romford, United Kingdom Tooth Club Full time

    We are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team in our brand new practice in Loughton. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work...

  • Medical Receptionist P/T

    2 months ago

    Romford, United Kingdom North Street Medical Care Full time

    Job summary We are looking to recruit a part-time Receptionist to join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with 20,000 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The position we are recruiting for is based at North Street, but the...

  • Medical Receptionist Full-time

    2 months ago

    Romford, United Kingdom North Street Medical Care Full time

    Job summary We are looking to recruit a part-time Receptionist to join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with just under 21,000 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The position we are recruiting for is based at North...

  • Garage Receptionist

    3 months ago

    Romford, United Kingdom Romford Repair Centre Full time

    Duties will include: - Greet and welcome customers as soon as they arrive Answer, screen and forward incoming calls Ensure reception area is tidy and presentable Keep updated record of business expenses and costs Perform other clerical receptionist duties such as filing, photocopying and faxing Monday-Friday 8am-5.00pm - Hours to be discussed Must be...

  • Medical Receptionist P/t

    4 months ago

    Romford, United Kingdom North Street Medical Care Full time

    North Street Medical Care Receptionist job description & person specification Job Title: Medical Receptionist Line Manager: Reception Manager The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a....

  • Receptionist

    3 months ago

    Romford, United Kingdom Talent Pool academy Full time

    Job Summary: **Responsibilities**: - Greet and welcome visitors with a professional and friendly manner - Strong command on computer skills - excel and accounting, artwork deigning, social media post - Perform clerical duties such as filing, photocopying, and data entry - Maintain office cleanliness and tidiness - Schedule appointments and manage...

  • Front Desk Receptionist

    3 months ago

    Romford, United Kingdom Fastlane Styling Europe Ltd Full time

    **Job Title**: Front Desk Receptionist/Administrator **Overall purpose of the role** This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Business. You will have the ability to work independently. **The Key...

  • Receptionist

    3 months ago

    Romford, United Kingdom Ingrebourne Medical Centre Full time

    **MEDICAL RECEPTIONIST JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: PRACTICE BUSINESS MANAGER** **HOURS: As agreed** * - **Job Summary**:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project...

  • Full Time Front Desk/receptionist

    3 months ago

    Romford, United Kingdom Fast Lane Styling Europe LTD Full time

    **Job Title**: Front Desk Receptionist/Administrator **Overall purpose of the role** This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Business. You will have the ability to work independently. **The Key...

  • Receptionist

    5 months ago

    Romford, United Kingdom Chadwell Heath Surgery Full time

    The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone...

  • Receptionist - Customer Service Expert

    2 weeks ago

    Romford, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at NELFT North East London Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional front-of-house service and supporting the smooth operation of our reception area.Key ResponsibilitiesProvide a warm and...

  • Receptionist

    2 months ago

    Romford, United Kingdom Abbamoor Surgery Full time

    **ABBAMOOR SURGERY** DR PRATHEEP SUNTHARAMOORTHY Harold Hill Health Centre Gooshays Drive Harold Hill RM3 9SU Tel: 01708 957100 **JOB DESCRIPTION** **JOB TITLE**:GP RECEPTIONIST/SECRETARY **GRADE**:HIGHER CLERICAL OFFICER **BASE**: HEALTH CENTRE **ACCOUNTABLE TO**: PRACTICE MANAGER **RESPONSIBLE TO**:DR PRATHEEP SUNTHARAMOORTHY **MAIN...

  • Band 3 Outpatient Receptionist

    5 months ago

    Romford, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    Our Trust is looking to recruit a receptionist in our busy outpatient department at Queens Hospital. The post holder should be conscientious, have excellent customer service, communication and people skills. The post holder would be working closely with outpatient nurses and clinicians. You would be expected to deliver a high level of support to patients...