Band 3 - Children's Outpatient Receptionist

6 months ago


Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

Children’s services

Our busy Children’s Department covers two sites - Queens Hospital in Romford and King George’s Hospital in Ilford. We deliver a comprehensive range of general medical and surgical services to our local population and have two inpatient wards, one with a co-located 4 bedded HDU, a day unit with a POSCU and haematology service, two outpatients’ departments with a GP ‘hot clinic’, a team of Clinical Nurse Specialists and a Children’s Community Nursing team.

Our 32-cot level 2 NICU has community and outreach teams to support babies on discharge.

We have two ED’s for children, one on each site, and their combined attendances are among the busiest in the country with over 62,000 children’s attendances each year.

Our Children’s team is expanding and is led by our Senior Nursing Team. When you come here, you’ll always be learning; developing your knowledge and ensuring your skills are kept fully up to date. You will be supported by Clinical Nurse Educator, Advanced Neonatal Nurse Practitioners and Quality managers, together with a friendly multidisciplinary team and a corporate training and development team. We have in house leadership programmes and work with a range of universities to ensure you can progress through academic pathways to support your career development.
We know it takes happy, motivated staff to produce patient satisfaction, so we’re investing in making our hospitals great places to work. It’s about living our values: Passion, Responsibility, Innovation, Drive and Empowerment - the PRIDE at the heart of all we do.

Provide a comprehensive range of administrative services to the outpatient Team. This will include liaising with other departments and services and responding effectively to enquiries from the general public, service users, referrers and other agencies. To provide a visible and accessible support to all children and families within the Paediatric Ward areas. The post holder will provide an efficient and effective clerical support service to nursing and medical staff at ward level ensuring the entire ward IT systems are updated as required to improve indirect patient care and the patient experience. The post holder will promote and encourage a caring and sympathetic environment for children, relatives and staff ensuring that high standards of service are continually maintained, through active coordination of the friends and family audits and ensuring the needs of children and families are paramount. The nature of duties undertaken within this post dictates that strict confidentiality is maintained at all times.

Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.

As we recover from Covid-19, we’re proud to be leading the way in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health. Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.



  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Are you passionate about improving the experience of patients who use our hospitals? We are looking for an enthusiastic and motivated individual to join our Patient Administration Outpatient Department at Queens Hospital. To provide a comprehensive, professional and efficient reception service to both the multidisciplinary teams and patients of the unit....


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    We are looking to looking to recruit a Band 3 administrator to come and work and be part of a new Hospital at Home team and service. We are looking for someone who will work within the Children’s Hospital at Home team and be responsible for providing an efficient and effective administration service for the Children’s Hospital at Home Nurses team. You...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Are you passionate about improving the experience of patients who use our hospitals? We are looking for an enthusiastic individual to join our Patient Administration Team in the Outpatient Department, Queens Hospital as an Apprentice Receptionist. You will provide a professional and efficient reception service to both the multidisciplinary teams and...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Sunflower Suite is seeking a committed ward clerk/receptionist to join the team. This is a busy department that treats both malignant and non-malignant Haematology and Oncology patients either as a planned attendance or as an emergency. The unit is open Monday-Friday 08.00—20.00 and Saturday 09.00-17.00, the successful post holder would be expected to...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Sunflower Suite is seeking a committed ward clerk/receptionist to join the team. This is a busy department that treats both malignant and non-malignant haematology and oncology patients either as a planned attendance or as an emergency. The unit is open Monday-Friday 08.00—20.00 and Saturday 09.00-17.00, the successful post holder would be expected to work...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    We are looking for a Band 3 Administrator to join the Integrated Sexual Health, Contraception & HIV Service based across clinic/sites on a permanent contact. You will be responsible for reception and administration duties as required to meet service needs. This post will be worked over five days; however this could change according to service requirements....


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Our children’s nursing team is expanding, and is led by our Divisional Director of Nursing for Children and Young People, a Trust wide role to ensure children and young people receive high quality care wherever they access services across our organisation. When you come here you’ll always be learning; developing your knowledge and ensuring your skills...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Are you a passionate, proactive and creative individual looking with healthcare experience looking for a new challenge? Barking, Havering and Redbridge University Hospitals Trust are actively recruiting for a motivated and dynamic Band 3 General Therapy Assistant to join the Medical Specialities team at Queen’s Hospital. The Medical Specialities team...


  • Romford Town, United Kingdom CV-Library Full time

    Job Summary We are seeking Level 3 qualified Nursery Assistants to join our dedicated team in providing high-quality care and education to young children. The ideal candidates will possess a passion for early childhood education and demonstrate strong leadership skills. This role involves supporting the development of children in a nurturing environment...

  • Paediatric Dietitian

    2 weeks ago


    Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job Title: Paediatric Dietitian - Band 6 OpportunityWe are seeking a highly skilled and experienced Paediatric Dietitian to join our dynamic team. As a Band 6 Paediatric Nutrition Specialist, you will be responsible for delivering a high-quality, evidence-based Nutrition and Dietetic Service to paediatric inpatients and outpatients.Main...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Are you passionate about improving the experience of patients who use our hospitals? We are looking for an enthusiastic and motivated individual to join our Patient Administration Outpatient Department at Queens Hospital. This role will involve the supervision of the outpatient department reception teams and management of service. - Excellent interpersonal...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    BHR is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. The Queens Hospital is situated close to the A12, within walking distance of Romford British Rail Station and local amenities. We are looking for suitably qualified staff to perform clerical duties...


  • Romford, United Kingdom Fastlane Styling Europe Ltd Full time

    **Job Title**: Front Desk Receptionist/Administrator **Overall purpose of the role** This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Business. You will have the ability to work independently. **The Key...

  • Dental Receptionist

    5 months ago


    Romford, United Kingdom Tooth Club Full time

    We are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work effectively with the Dental Team. - Have a...

  • Year 3 PMY

    2 weeks ago


    Romford, United Kingdom CV-Library Full time

    Exceptional Opportunity Awaits! Join Our Team as a Primary Teacher in Romford - ASAP Start Hello there! Are you ready to embark on a fulfilling teaching adventure? Prospero Teaching are actively seeking a passionate Primary Teacher to join our team, supporting a Primary School in the Romford, RM5 area! Why Prospero? Agency Excellence: Join a leading...

  • Band 3 Phlebotomist

    5 months ago


    Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Good customer care focus, pleasant and understanding to members of the public. Good/punctual work attendance, Flexible approach to work. This job would suit a local person with some previous experience in a healthcare setting. Experience working as a phlebotomist in a healthcare setting is Essential 2 x Full Time / 1 Part Time **Part Time Salary**: 25hrs...

  • Receptionist

    7 months ago


    Romford, United Kingdom Chadwell Heath Surgery Full time

    The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone...


  • Romford, United Kingdom Fastlane Styling Europe Ltd Full time

    **Job Title**: Front Desk Receptionist/Administrator **Overall purpose of the role** This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Business. You will have the ability to work independently. **The Key...

  • Registered Manager

    2 weeks ago


    Romford, United Kingdom CV-Library Full time

    Are you looking to make a difference in the lives of children in a residential home? Connect2SocialWork are looking for a Registered Manager to lead a new 3-bed children's home in Romford. We are excited to partner with this organisation who have been providing care and support to children and young people for almost 30 years. REQUIREMENTS: Level 5...

  • Primary Teacher

    2 months ago


    Romford, United Kingdom CV-Library Full time

    Primary Teacher - Year 3 - Havering, London Have you recently completed your teacher training and looking for your first challenge working as a KS2 - Year 3 primary teacher for January 2025? Or, are you an experienced primary teacher seeking a new opportunity in Havering, London? Do you want a primary teaching role in a great, primary school where...