Customer Service Representative
2 days ago
TRI Consulting Ltd is seeking an experienced Customer Service Executive to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Build Relationships: Develop and maintain strong relationships with our customers through effective communication and problem-solving.
- Process Orders: Process customer purchase orders and invoices in a timely and accurate manner.
- Record Keeping: Maintain accurate records of customer interactions and ensure all data is up-to-date.
- Complaint Resolution: Handle customer complaints in a professional and timely manner, providing solutions and alternatives as needed.
- Team Collaboration: Work closely with other areas of the business to ensure seamless delivery of service.
Requirements:
- At least 1 year's experience in a busy customer service or administration role.
- Experience using Microsoft Office (Word, Excel, and Outlook).
- Own transport is a necessity due to office location.
About TRI Consulting Ltd:
We are a specialist medical equipment supplier dedicated to providing exceptional service to our customers. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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