Customer Support Analyst

1 day ago


beeston, United Kingdom Capital One - UK Full time
About the Role

We are looking for an experienced Collections Specialist to join our team at Capital One UK. As a Collections Specialist, you will work closely with customers to understand their financial situations and develop effective strategies to help them manage their debt.

Responsibilities:
  • Provide exceptional customer service by communicating clearly and empathetically with customers to understand their needs and concerns.
  • Develop and implement tailored plans to help customers manage their debt and achieve financial stability.
  • Collaborate with internal teams to ensure that customer issues are resolved efficiently and effectively.
Why Join Us?

At Capital One UK, we pride ourselves on creating a diverse and inclusive work environment that supports the growth and development of our employees. We offer a competitive salary of £27,000 per annum, as well as a range of benefits, including pension scheme, generous holiday entitlement, and private medical insurance.



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