Customer Governance Specialist
2 weeks ago
We are looking for a skilled Customer Governance Specialist to join our team in Nottingham, UK. The successful candidate will play a key role in our Consumer Duty and Customer Outcome Testing team, undertaking a key 1st line role in the UK Risk Office by overseeing governance within customer-focused forums.
Key Responsibilities- Oversee governance within customer-focused forums, ensuring we are focusing on the key areas as a business
- Partner with the business to ensure consumer committee and forum materials are captured, reviewed, and challenged where applicable
- Support the facilitation of key Consumer Duty governance committees
- A competitive salary of £60,000 - £70,000 per annum, depending on experience
- A hybrid working model, giving you flexibility to work from our offices and from home
- A comprehensive benefits package, including pension scheme, bonus, generous holiday entitlement, and private medical insurance – with flexible benefits available
You will be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays, and Thursdays. We have a fully-serviced gym, subsidised restaurant, mindfulness, and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.
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