Customer Financial Support Advisor

2 days ago


beeston, United Kingdom Capital One - UK Full time

Careers at Capital One - UK offer a unique blend of challenge and reward. As a Customer Financial Support Advisor, you will play a vital role in helping customers navigate complex financial situations and find solutions that work for them.

We are looking for individuals who possess excellent communication skills, a strong understanding of finance, and a genuine passion for helping others. Your primary focus will be on providing exceptional customer service, listening to customers' concerns, and offering tailored advice and support to help them achieve their financial goals.

This is a fast-paced environment where no two days are ever the same. You will work closely with customers, colleagues, and external partners to deliver exceptional results and exceed performance targets. To succeed in this role, you must be flexible, adaptable, and willing to learn and grow with the organization.

Responsibilities:

  • Provide expert advice and guidance to customers on managing their finances and debt
  • Develop and maintain strong relationships with customers to build trust and loyalty
  • Collaborate with internal teams to identify opportunities for growth and improvement
  • Meet or exceed performance targets and contribute to business objectives

Benefits:

  • A generous salary of £27,000 per year, plus benefits package
  • Comprehensive training and development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment that values diversity and promotes growth
  • The satisfaction of knowing you're making a positive impact on customers' lives


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