Business Manager

3 days ago

Cheadle, Staffordshire, United Kingdom Trinny London Full time
About the Role

We are seeking a highly skilled and motivated Business Manager to join our team at Trinny London. As a Business Manager, you will be responsible for leading a team of sales and service professionals to achieve business objectives and deliver exceptional customer experiences.

Key Responsibilities
  • Lead a team of sales and service professionals to achieve business objectives and deliver exceptional customer experiences.
  • Manage the daily, monthly, and quarterly running of the counter, creating business plans to ensure the success and smooth-running of the business.
  • Conduct weekly 121s and monthly reviews, championing your team's ambitions to progress.
  • Independently address any performance, attendance, or conduct issues in line with Trinny London expectations.
  • Utilise retail management and team meetings to feedback on the counter's performance and ensure that the team and counter are meeting business objectives, targets, and KPIs.
Requirements
  • Experience leading a team (minimum of 5 people), ideally within the luxury sector.
  • Passionate for makeup and skincare.
  • Proven experience leading a team to success within the retail industry.
  • Adaptable and confident with an ever-changing environment.
  • Positive and can-do attitude.
  • Strong communication and mathematical skills.
  • Comfortable working towards and exceeding KPIs.
  • Punctual and organised.
What We Offer
  • Welcome Trinny London Starter Stack.
  • Company discount for yourself (50%) and your friends and family (40%) after 3 month probation.
  • Competitive commission structure.
  • T-Parties = summer and festive celebrations.
  • Rewards and Recognition Scheme (awarding length of service with gifts, vouchers, and additional annual leave).
About Us

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas, and experiences.

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